Computers Computer help-windows startuprepair failed

bdeg · 03-21-2009, 04:27 PM

My comp has been running in safe mode for around a month now because every time I start it up it crashes within 20 seconds. Get the bluescreen error of IRQL_Notequal or less. It may be a virus as a hacker that used to be on my network recently made me a project of his.

Ran the StartupRepair, here are the results:

StartupRepair cannot repair this computer
Problem Event name
Problem signature01 StartupRepairV2
Problem signature02 AutoFailover
Problem signature03 6.0.6001.18000.6.0.6001.18000
Problem signature04 3
Problem signature05 65537
Problem signature06 unknown
Problem signature07 NoRootCause
Problem signature08 0
Problem signature09 2
Problem signature10 WrpRepair
Problem signature11 1168
OS Version 6.0.6001.2.1.0.256.1
Locale ID 1003

Anyone know how to read this?

phisherman · 03-21-2009, 08:36 PM

seriously, if you have two sticks of RAM, take one out and try to boot up your machine.

an IRQ_not less or equal has almost always been a bad stick of RAM in my experience.

bdeg · 03-21-2009, 09:02 PM

I have a laptop, it's relatively new so I don't think its the ram. Would bad ram run fine in safe-mode?

phisherman · 03-21-2009, 10:08 PM

it's possible.

just try it. if you have two sticks, take one out and try booting with just one. try both of them by themselves if possible.

IRQ not less or equal is typically a hardware issue, not software.

RippedmyFlesh · 03-21-2009, 10:14 PM

Hear your fans? An over heated unit can cause that also.

bdeg · 03-21-2009, 11:47 PM

Fans seem fine, it's definitely not overheated. I'll give the ram a shot tomorrow.

Thanks

HMc · 03-22-2009, 12:21 AM

It's probably the True Fans

htismaqe · 03-22-2009, 05:00 PM

bdeg,

http://www.chiefsplanet.com/BB/showthread.php?t=204211

Quote:

Originally Posted by phisherman

it's possible.

just try it. if you have two sticks, take one out and try booting with just one. try both of them by themselves if possible.

IRQ not less or equal is typically a hardware issue, not software.

BSOD is almost always hardware issue (either the hardware itself or a faulty device driver) not just the "IRQ" message.

Since you can access safe mode, I would suggest looking in C:/Windows/Minidump (or something like that) and find the dump files. If you upload them here, I can read them and tell you what device or driver is faulting.

bdeg · 03-22-2009, 06:56 PM

Quote:

Originally Posted by htismaqe

bdeg,

http://www.chiefsplanet.com/BB/showthread.php?t=204211

BSOD is almost always hardware issue (either the hardware itself or a faulty device driver) not just the "IRQ" message.

Since you can access safe mode, I would suggest looking in C:/Windows/Minidump (or something like that) and find the dump files. If you upload them here, I can read them and tell you what device or driver is faulting.

Thanks

bdeg · 03-22-2009, 07:00 PM

Quote:

Originally Posted by DaFace

Are all of your problems on startup, or do you get frequent blue-screens while you're using it normally? Typically, RAM issues will cause problems all over the place - not just on startup.

Are you able to start up in safe mode consistently without problems? If so, I'd think it's something program or corrupted file that is the culprit rather than RAM. Or maybe a hard drive with minor issues that's causing read errors.

This is exactly what I was thinking/hoping.

I remember seeing that thread and think I ran the HD scan. Maybe I should run that overnight.

I guess I should clarify it runs 100% fine and never crashes when I startup in safe-mode.

htismaqe · 03-23-2009, 08:50 AM

Quote:

Originally Posted by bdeg

This is exactly what I was thinking/hoping.

I remember seeing that thread and think I ran the HD scan. Maybe I should run that overnight.

I guess I should clarify it runs 100% fine and never crashes when I startup in safe-mode.

Almost 100% guaranteed it's a device driver that gets loaded normally but doesn't get loaded in safe-mode. Do you start safe-mode with networking on or off?

bdeg · 03-23-2009, 08:58 AM

phisherman · 03-23-2009, 09:01 AM

maybe a video driver? try updating to the newest version.

htismaqe · 03-23-2009, 09:05 AM

This is why I recommend Avast! antivirus.

The device driver causing your crash is SRTSPL.sys, according to those two crashdumps.

Apparently, Symantec Autoprotect (endpoint security) sees the need to install a shim device driver, not sure what for. But it can be removed.

http://service1.symantec.com/SUPPORT...07073018014248

htismaqe · 03-23-2009, 09:06 AM

Quote:

Originally Posted by bdeg

On.

That would have ruled out your networking driver. But I finally got your dumps read and found what it is, see my previous post.

03-21-2009, 04:27 PM
bdeg Veteran Join Date: Aug 2006 Location: iowa Casino cash: $10004900	Computer help-windows startuprepair failed My comp has been running in safe mode for around a month now because every time I start it up it crashes within 20 seconds. Get the bluescreen error of IRQL_Notequal or less. It may be a virus as a hacker that used to be on my network recently made me a project of his. Ran the StartupRepair, here are the results: StartupRepair cannot repair this computer Problem Event name Problem signature01 StartupRepairV2 Problem signature02 AutoFailover Problem signature03 6.0.6001.18000.6.0.6001.18000 Problem signature04 3 Problem signature05 65537 Problem signature06 unknown Problem signature07 NoRootCause Problem signature08 0 Problem signature09 2 Problem signature10 WrpRepair Problem signature11 1168 OS Version 6.0.6001.2.1.0.256.1 Locale ID 1003 Anyone know how to read this?
Posts: 2,987

03-21-2009, 08:36 PM	#2
phisherman King Sandbagger Join Date: Feb 2003 Location: The Summit, MO Casino cash: $-1190000	seriously, if you have two sticks of RAM, take one out and try to boot up your machine. an IRQ_not less or equal has almost always been a bad stick of RAM in my experience.
Posts: 3,962

03-21-2009, 09:02 PM	#3
bdeg Veteran Join Date: Aug 2006 Location: iowa Casino cash: $10004900	I have a laptop, it's relatively new so I don't think its the ram. Would bad ram run fine in safe-mode?
Posts: 2,987

03-21-2009, 10:08 PM	#4
phisherman King Sandbagger Join Date: Feb 2003 Location: The Summit, MO Casino cash: $-1190000	it's possible. just try it. if you have two sticks, take one out and try booting with just one. try both of them by themselves if possible. IRQ not less or equal is typically a hardware issue, not software.
Posts: 3,962

03-21-2009, 10:14 PM	#5
RippedmyFlesh Veteran Join Date: Dec 2008 Location: New York Casino cash: $10005817	Hear your fans? An over heated unit can cause that also.
Posts: 4,848

03-21-2009, 11:47 PM	#6
bdeg Veteran Join Date: Aug 2006 Location: iowa Casino cash: $10004900	Fans seem fine, it's definitely not overheated. I'll give the ram a shot tomorrow. Thanks
Posts: 2,987

03-22-2009, 12:21 AM	#7
HMc from the very deep south. Join Date: Dec 2005 Location: Sydney, Australia. Casino cash: $9944900	It's probably the True Fans
Posts: 2,792

03-23-2009, 08:58 AM	#12
bdeg Veteran Join Date: Aug 2006 Location: iowa Casino cash: $10004900	On.
Posts: 2,987

03-23-2009, 09:01 AM	#13
phisherman King Sandbagger Join Date: Feb 2003 Location: The Summit, MO Casino cash: $-1190000	maybe a video driver? try updating to the newest version.
Posts: 3,962

03-23-2009, 09:05 AM	#14
htismaqe 'Tis my eye! Join Date: Aug 2000 Location: Chiefsplanet Casino cash: $8069900	This is why I recommend Avast! antivirus. The device driver causing your crash is SRTSPL.sys, according to those two crashdumps. Apparently, Symantec Autoprotect (endpoint security) sees the need to install a shim device driver, not sure what for. But it can be removed. http://service1.symantec.com/SUPPORT...07073018014248
Posts: 104,482