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Old 04-27-2007, 09:16 PM   Topic Starter
El Jefe El Jefe is offline
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Internet Virus Help PLEASE!!!!!!
I have Norton Anti-Virus on my computer and I have Webroot Spy Sweeper, and I sweep my computer for viruses quite often. Somehow some virus has gotten through and it keeps popping up and says you know, backdoor.trojan (thats its name) is a high risk virus and is unrepairable for Norton, and this stupid thing keeps popping up. How do I get rid of this little rascal do I need to get my computer hard drive cleaned or something. Its on my personal laptop, so It wouldnt be a big deal to clean my hard drive. Any help would be GREATLY appreciated PLEASE.
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Old 04-27-2007, 09:18 PM   #2
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For starters get rid of the backdoor.Norton virus.
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Old 04-27-2007, 09:18 PM   #3
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Does it give you the name of the file or its location? "Backdoor.trojan" is a catch-all category and doesn't tell us much about what you're actually dealing with.
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Old 04-27-2007, 09:20 PM   #4
Sam Hall Sam Hall is offline
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You have to run those two programs everyday until the virus happens to disappear. That's been my expereince with both of those programs anyway.
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Old 04-27-2007, 09:30 PM   #5
El Jefe El Jefe is offline
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What program would you recommend? All the description says is Backdoor.Trojan risk level 2:low. It says type Trojan Horse. Infection Length:Varies. Is this something I should worry about?
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Old 04-27-2007, 09:36 PM   #6
Sam Hall Sam Hall is offline
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Quote:
Originally Posted by kcchiefsfanGoLJ
What program would you recommend? All the description says is Backdoor.Trojan risk level 2:low. It says type Trojan Horse. Infection Length:Varies. Is this something I should worry about?
The two programs you have should get the job done. I wonder about the infection length. Like I said before, I've had reoccuring viruses that seemed to go away when they felt like it.
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Old 04-28-2007, 12:00 AM   #7
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Quote:
Originally Posted by kcchiefsfanGoLJ
What program would you recommend? All the description says is Backdoor.Trojan risk level 2:low. It says type Trojan Horse. Infection Length:Varies. Is this something I should worry about?
I think that a backdoor Trojan is intended to protect against viruses.

Oh. On a computer? Nevermind.
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Old 04-27-2007, 09:33 PM   #8
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Find the program and delete it.

Trojan remover is what I have but have never had to use it.
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Old 04-27-2007, 09:34 PM   #9
Smed1065 Smed1065 is offline
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check google and find out the down-low on the trojan and see what is recommended to remove.
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Old 04-27-2007, 09:42 PM   #10
El Jefe El Jefe is offline
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Ok thanks a lot. I think if it doesnt go away in a little bit, I will use the Trojan remover.
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Old 05-10-2007, 09:37 AM   #11
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Quote:
Originally Posted by kcchiefsfanGoLJ
Ok thanks a lot. I think if it doesnt go away in a little bit, I will use the Trojan remover.
Why do you need a "trojan" remover? Is it too small to see?
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Old 04-27-2007, 09:44 PM   #12
El Jefe El Jefe is offline
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Oh on a side note if you try to get into the file all it says is unable to enter file, so it wont let you delete it. And when I sweep with both programs they show it to you but you cant quarantine it or delete it, both programs cant do anything to it.
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El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.El Jefe Forgot to Remove His Claytex and Got Toxic Shock Syndrome.
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Old 04-27-2007, 09:45 PM   #13
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If you already know where the file is, you might be able to get to it if you boot up in safe mode (pressing F8 when your PC first boots).
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Old 04-27-2007, 09:47 PM   #14
El Jefe El Jefe is offline
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Oh Ok I will try that thanks DaFace.
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Old 04-27-2007, 09:49 PM   #15
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Good luck. For what it's worth, you should be able to run SpySweeper in safe mode to make sure you're getting everything out of there. Norton probably won't (because Norton sucks).
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