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Old 12-12-2010, 08:55 AM   Topic Starter
Simply Red Simply Red is offline
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-- I've fired AT&T wireless

-piss poor coverage

-dropped calls

-inflated 'BS' charges causing my bill to total well over a hundred per month

-lackluster shipping on a hardware order, which was scheduled to ship out overnight, i've yet to receive my new phone, and it's been a week.

Hello Metro PCS $45.00 for unlimited 'everything'

My question is, What leverage will i have to get out of my current contract? They are a little more forgiving if your service has been shit, right? Anyone prematurely dropped out of a contract, recently?

Thanks ya'll.
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Old 12-12-2010, 08:56 AM   #2
Bugeater Bugeater is offline
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lol...good luck getting out of that. I went round and round with those ****ing pricks for years.
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Old 12-12-2010, 08:59 AM   #3
Simply Red Simply Red is offline
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lol...good luck getting out of that. I went round and round with those ****ing pricks for years.
I'll pay them what is immediately owed, but nada beyond that - ..and If my credit is affected - I'm not above getting a lawyer, TBH. ... If needbe, rather give the $$ to them (attorney) - vs. AT&T.
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Old 12-12-2010, 09:03 AM   #4
Bugeater Bugeater is offline
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Originally Posted by Simply Red View Post
I'll pay them what is immediately owed, but nada beyond that - ..and If my credit is affected - I'm not above getting a lawyer, TBH. ... If needbe, rather give the $$ to them (attorney) - vs. AT&T.
And that's exactly why I will NEVER sign another cell phone contract again...it opens the door for them to treat you like complete shit and there's not a damn thing you can do about it.
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Old 12-12-2010, 09:05 AM   #5
Bill Lundberg Bill Lundberg is offline
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Quote:
Originally Posted by Simply Red View Post
-piss poor coverage

-dropped calls

-inflated 'BS' charges causing my bill to total well over a hundred per month

-lackluster shipping on a hardware order, which was scheduled to ship out overnight, i've yet to receive my new phone, and it's been a week.

Hello Metro PCS $45.00 for unlimited 'everything'

My question is, What leverage will i have to get out of my current contract? They are a little more forgiving if your service has been shit, right? Anyone prematurely dropped out of a contract, recently?

Thanks ya'll.
They've gotten better. I quit them 3 years ago and I think I had to pay $200 to get out of the contract. I was happy to do so and sold my ATT phone for $150 so it wasn't bad at all.
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Old 12-12-2010, 09:07 AM   #6
Simply Red Simply Red is offline
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well, they can't take blood from a statue, and I dare them to strike my credit. That's all. Thanks Bill, I'd gladly pay $200 after these holidays. They're getting their ass whooped by TMobile, Metropcs, and Sprint.
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Old 12-12-2010, 09:07 AM   #7
Chiefs Rool Chiefs Rool is offline
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I get out of my AT&T contract next month!!!! I will be looking elsewhere.
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Old 12-12-2010, 09:11 AM   #8
rockymtnchief rockymtnchief is offline
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This is just wonerful. AT&T just bought the Alltel service here and I've yet to hear anything good about them. I'm not looking forward to the switch.
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Old 12-12-2010, 09:13 AM   #9
Simply Red Simply Red is offline
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Originally Posted by rockymtnchief View Post
This is just wonerful. AT&T just bought the Alltel service here and I've yet to hear anything good about them. I'm not looking forward to the switch.
eehhhh, ya' never know though man, geography probably has at least 'a little' to do with it, it may be great there in Mt.
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Old 12-12-2010, 09:20 AM   #10
rockymtnchief rockymtnchief is offline
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eehhhh, ya' never know though man, geography probably has at least 'a little' to do with it, it may be great there in Mt.
Doubt it. We have one tower covering a 3200 sq. mile county and half of two other counties. I'd hoped a bigger company = better service.

IIRC, JD Powers review of customer satisfaction ranked them dead last.
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Old 12-12-2010, 09:22 AM   #11
Simply Red Simply Red is offline
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Originally Posted by rockymtnchief View Post
Doubt it. We have one tower covering a 3200 sq. mile county and half of two other counties. I'd hoped a bigger company = better service.

IIRC, JD Powers review of customer satisfaction ranked them dead last.
indeed
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Old 12-12-2010, 10:13 AM   #12
luv luv is offline
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Originally Posted by rockymtnchief View Post
This is just wonerful. AT&T just bought the Alltel service here and I've yet to hear anything good about them. I'm not looking forward to the switch.
Besides a couple of dead spots between here and KC, I've never had any problems with AT&T. Been with them since they were Cingular. Of course, my phone needs are pretty basic and I don't travel much.
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Old 12-12-2010, 10:16 AM   #13
Buehler445 Buehler445 is offline
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There's a reason they made this:



My wife and I have AT&T but only because we don't pay for it. Both sets of parents have AT&T plans, so we're both attached to their plans for only $10. So I have a FL cellphone number, she has a NJ cellphone number, and we live in RI.
Death Star is funnay.
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Old 12-12-2010, 10:16 AM   #14
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I personally think AT&T's #'s are flawed. More than half of AT&T's customers own an Iphone, I think the latest study had the Iphone at 53% of the user base, and just looking at that phones history will tell you why so many people are pissed off. I watched my friend call his mother about 30 times one day, in the span of about 15 minutes, just to get a conversation in just because his call kept getting dropped. I've never had one dropped call on my Android phone.
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Old 12-12-2010, 10:20 AM   #15
Simply Red Simply Red is offline
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Their CSR reps have absolutely NO power, so they can't make unconventional lil' decisions or approvals - this is the problem with large companies. BTW, Is U.S. Cellular actually who's behind Metro pcs? I'd guess they are, but not positive w/o researching it.
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