Verizon Wireless to Charge Customers to Pay Their Bills

[R8RFAN]

Every time you sign a new contract for that latest greatest phone you open yourself up to be treated the way they want to treat you.Keep letting these bums milk you people.... Go to a contract free phone and fire these losers...

Verizon Wireless has just announced a plan that can't make its customers happy.
The nation’s largest wireless service provider will now charge its 100 million-plus customers a $2 “convenience fee” for all one-time bill payments made online or by telephone, starting Jan. 15.
“The fee will help allow us to continue to support these single bill payment options in these channels and is designed to address costs incurred by us for only those customers who choose to make single bill payments in alternate payment channels (online, mobile, telephone).”

http://www.reuters.com/article/2011/...83492220111229

[Stanley Nickels]

Does it cost them $2 per customer, per month, to run the online/phone payment system for a month? If so, I can understand it, even if their plans are already a ripoff. If not, goodbye Verizon.

[R8RFAN]

Originally Posted by Stanley Nickels

Does it cost them $2 per customer, per month, to run the online/phone payment system for a month? If so, I can understand it, even if their plans are already a ripoff. If not, goodbye Verizon.

I had a 22% FEDEX discount with them and it was still stupid high...
Contracts need to go on phone service but that's how they prey on poor people and keep the money flowing.

[R8RFAN]

Originally Posted by Stanley Nickels

Does it cost them $2 per customer, per month, to run the online/phone payment system for a month? If so, I can understand it, even if their plans are already a ripoff. If not, goodbye Verizon.

Oh, they have 100 million + customers say half of them pay online = 100 million bucks + per month...

[Saulbadguy]

Only dumbasses and poor people pay that way.

[R8RFAN]

Originally Posted by Saulbadguy

Only dumbasses and poor people pay that way.

What do you suggest? Mail it in ?

[Saulbadguy]

Originally Posted by R8ers

What do you suggest? Mail it in ?

Auto pay.

[sedated]

Originally Posted by Saulbadguy

Auto pay.

And Verizon doesn’t offer unlimited data, so they are charging your card $2 per MB if you go over. Good luck getting that back once its paid for.

[Saulbadguy]

Originally Posted by sedated

And Verizon doesn’t offer unlimited data, so they are charging your card $2 per MB if you go over. Good luck getting that back once its paid for.

Solution = don't be a dumbass and go over your data cap

[R8RFAN]

Originally Posted by sedated

And Verizon doesn’t offer unlimited data, so they are charging your card $2 per MB if you go over. Good luck getting that back once its paid for.

Ever wonder why they push you to watch games on your phone?
Video uses huge chunks of data and it's all win for them.

[R8RFAN]

Originally Posted by Saulbadguy

Auto pay.

This is why it's BS though, if you set up auto pay with a credit card you are exempt from the fees but why would it be cheaper to process that transaction instead of a normal online cc transaction?

[Top]

Only dumbasses setup autopay to a Cell phone company. Letting them have free reign to your bank account.

[Saulbadguy]

Originally Posted by R8ers

This is why it's BS though, if you set up auto pay with a credit card you are exempt from the fees but why would it be cheaper to process that transaction instead of a normal online cc transaction?

Probably because people like you will try and contest the bill and be generally bitchy about it.

[sedated]

I had no idea processing my payment was so "inconvenient" for them.

So this fee doesn’t apply for mailing in payment?

Or is this just a ploy to force people to automate their payments, letting Verizon sneak in extra charges?

[RockChalk]

I can't recall and I'm too lazy to dig through a bunch of threads, but what do you do for a living R8ers? (I ask this because I don't know and am curious)