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Old 04-20-2009, 02:04 PM  
The Franchise The Franchise is offline
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So much for Sprint having good customer service again...
The wife's phone takes a crap on Friday and the technician that I talk to says that they'll send out a BRAND NEW phone. I get the phone today and it's refurbished and the screen is crooked. That's right.....crooked. The damn thing dips down and to the left.

I call in and I've now talked to 8 people. Two people have told me that I will get a new phone....yet when I talk to a supervisor...they say that they can't send me a new phone.



**** Sprint. They treat potential customers 10 times better than they do the customers that they already have.
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Old 04-20-2009, 03:20 PM   #31
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Originally Posted by Mr. Flopnuts View Post
SECURITY!!!!!
DOWN ON THE FLOOR!!!!!!
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Old 04-30-2009, 09:29 AM   #32
The Franchise The Franchise is offline
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YEAH BITCHES................NEW PHONE!!!!!!!
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Old 04-30-2009, 11:07 AM   #33
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Originally Posted by pestilenceaf23 View Post
YEAH BITCHES................NEW PHONE!!!!!!!
What'd ya get, homie?
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Old 04-30-2009, 11:22 AM   #34
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Sprint sucks ass. So does Comcast. I hate them both.
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Old 04-30-2009, 11:24 AM   #35
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Sprint sucks ass. So does Comcast. I hate them both.
What happened that soured you on Sprint?
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Old 04-30-2009, 11:25 AM   #36
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I know people that hate Sprint and love X company. Personally, I've never had an issue with Sprint and wouldn't go anywhere else.
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Old 04-30-2009, 11:36 AM   #37
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Originally Posted by Mr. Flopnuts View Post
What'd ya get, homie?
The new version of the Palm Centro. It's for my wife. I finally bitched enough to Sprint that they gave me a new phone for free.
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Old 04-30-2009, 11:50 AM   #38
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Quote:
Originally Posted by pestilenceaf23 View Post
The wife's phone takes a crap on Friday and the technician that I talk to says that they'll send out a BRAND NEW phone. I get the phone today and it's refurbished and the screen is crooked. That's right.....crooked. The damn thing dips down and to the left.

I call in and I've now talked to 8 people. Two people have told me that I will get a new phone....yet when I talk to a supervisor...they say that they can't send me a new phone.



**** Sprint. They treat potential customers 10 times better than they do the customers that they already have.

They've done the exact same thing to me before. They even went as far as to telling me that they will be sending a box in the mail with a pre-paid label for me to shop the re-furbished phone back to them, but that would take about 5-7 business days. 10 days later I call back in because no box ever came, turns out they flat out lied to me and no one even logged in their phone convo that I had even called. No box, no new phone, nothing, as if the initial phone call didn't even happen.

I blew up at them and immediately asked to speak to an american (because they were all Ji-habs before) that spoke fluent english.

Finally after almost 2 hrs get an american supervisor on the phone and he sent me a new phone like the damn contract says.


So really, if you bitch enough, you can get your way, it just takes a few phone calls, which clearly explains why their lines are always backed up and busy, why holding time is crazy long, and why Sprint earlier a couple yrs ago paid for some of their customers to go away because they keep calling in hogging the lines, Now I can see why some people do it.
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Old 04-30-2009, 11:57 AM   #39
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Originally Posted by epitome1170 View Post
NEWS FLASH:

People are ignorant or stupid. A select few can do their jobs correctly.
Unfortunately, Sprint doesn't hire the select few.


I don't know why anybody uses Sprint anymore.
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Old 04-30-2009, 11:59 AM   #40
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Unfortunately, Sprint doesn't hire the select few.


I don't know why anybody uses Sprint anymore.
Because their "Everything Data" Plan is ****ing way cheaper than any other company right now.
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Old 04-30-2009, 11:59 AM   #41
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Because their "Everything Data" Plan is ****ing way cheaper than any other company right now.
No doubt. Just switched over to this when I got my Blackberry.
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Old 04-30-2009, 12:01 PM   #42
The Franchise The Franchise is offline
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No doubt. Just switched over to this when I got my Blackberry.
How do you like it? The Blackberry that is...
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Old 04-30-2009, 12:05 PM   #43
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Because their "Everything Data" Plan is ****ing way cheaper than any other company right now.
Apparently, so are their phones.
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Old 04-30-2009, 12:08 PM   #44
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Apparently, so are their phones.
Look....cell phones in general are a ****ing rip off. They're not meant to last that long and the customer service is complete crap no matter where you go. It would be the same if I went with AT&T then if I went with Verizon.
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Old 04-30-2009, 12:09 PM   #45
Mr. Plow Mr. Plow is offline
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How do you like it? The Blackberry that is...
Compared to my last phone, this one is made by angels.

Honestly, I've had it for about 3 weeks and love it. Still just getting everything down, but I really like it. Thanks for the recommendation.
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