Poop Gonzo vs. Big Retail - Page 2

**Gonzo** · 11-20-2012, 09:20 PM

Whoever thought this process was a good idea needs to be hung by their eyelids...

A few days ago I needed to purchase some applewood discs for my electric Bradley smoker so I could smoke a turkey for an office thanksgiving party. The following is the chain of events that took place at this large retail sporting goods store: I'll not mention the name of said store but for the ease of storytelling, we'll call it Cadella's.

I enter Cadella's at approximately 09:45 CST for one item, a box of Bradley Applewood Smoking Biscuits. Upon entry, two elderly gentlemen (approximately 65 years old) look at me with a ravenous, predatory smile. Both of them were wearing upland hunting gear, (blaze-orange hats, bird vests, plaid shirts and burr-proof pants) which always baffles me.

My feeble attempts to ignore them and not make eye contact proved worthless. The first geriatric greets me with a, "Good morning sir, do you have a Cadella's club card?" I reply with a polite, (yet blunt) "No, I don't."
The second 'greeter' then asks me if I would like to sign up and save 25% on today's purchases.
To this I give another stern, (yet polite) "No thanks."
The first gomer then says, "Really? It only takes a few minutes."
I reply with, "I don't have time nor am I interested., thank you."

It was like I kicked them both in the testicles. They couldn't understand why I wouldn't want to sign up for their awesome ****ing 'Club Card'. I felt as though I was going to get tackled and forced into a dark room for "Reprogramming" i.e. A Clockwork Orange. It took an amazing spin-move that would remind some of a young Earl Campbell to get by these two elderly statesmen. I'll never be able to prove it, but I could've sworn I saw one of them talk into the cuff of his plaid shirt and say something like, "The rooster is in the henhouse, all units converge." Meh, could've been my imagination.

I began progressing to the rear of the store when I decided to take a slight detour and check out the used gun area. (I am a collector of Browning Automatic Rifles and older Ithaca/SKB shotguns.) Behold, there was a 12 guage Ducks Unlimited model Ithaca XL900 for sale. (Of which I have two but I need to prep for the upcoming apocalypse, right?) Pricetag?
$550
GET THE **** OUTTA HERE...

I move on, not even tempted to try haggling with these douchers.
Eureka! Found what I needed. One box of applewood left. Time for a strategic exit.
Now then, what year is this? 2012...right?
This is the age of instant gratification and self check stations. Amirite?
NOOOOO, **** no.
I figure Cadella's must recruit their cashiers from the local VFW post or the Omaha Lutheran retirement home. These guys are older than the two "Greeters" by a good 10 years.

A side note...
Listen, I respect my elders. Especially our greatest generation. But these guys don't need to be operating today's sophisticated registers. They really don't.
Anyway, back to business.
I assess my situation. Three open registers, (out of at least 20 that could be running) and all three of them have a line of at least two people waiting and one processing. The lag was excruciatingly slow. I picked my line and waited... And waited...
Someone slid in line behind me and I asked them if they packed a lunch.
FINALLY! My turn. I place my one item on the table and Edward, (my spry, 80 year old cashier) asked me if I found everything ok.
"Yes."
He then picked up the box and went to scan the bar code. Before doing so he flipped the box over and read the label. "Applewood Smoking Biscuits, what are these fur?" (He said 'for' like 'Fur')
"My electric smoker." I replied. I figure about now my face must be almost purple with anger.
"Huh?" Edward tilted his head so I can speak right into his hearing aid.
"MY ELECTRIC MEAT SMOKER!" I was almost yelling.
"Oh, those werk purty good?" He asked.
The heat coming off my head could be used to defrost a walk-in freezer by now. I could see a seizure in my future.
"It does alright." I muttered. At this point, a seizure would be welcomed.
Finally, ol' Eddy scans the box. He turns to me and asks, "What's your phone number?"
WHAT. THE. ****.
Right?
Screw it, I'm not going to fight anymore. I give him my fax.
He enters it, (after I repeat the last four digits, twice).
Then it happened.
"Are you a Club Card member?"
I could see a slight grin and I knew instantly. Those two bastards from up front had me ID'd and told old Eddy to give it the old college try, one more time.
I could smell burnt matches, 'must be having a stroke.' I thought.
"N-N-No, I'm not." I sobbed.
"Well, if ya got a few minutes, you could save 25% on this here." He said.
Well friends, let me say. If I had been armed I might have been on the 10:00 pm news that night.
I don't condone acts of random violence like that, but I understand it.

After nearly blacking out, I exited the facility at 10:30 a.m.
10 minutes of legitimate shopping, 35 minutes of waiting, being hassled, harassed and just verbally beaten. You just cannot possibly run in and out of this place to get what you need. You have to go through hell for a 20 dollar box of applewood.
But hey, I saved 25% which is cool.

Simply Red · 11-20-2012, 09:45 PM

Quote:

Originally Posted by Bugeater

Wait a minute, you live in Dellevue, which closer to Bouncil Cluffs. Why the **** did you drive clear out west to begin with?

is Bouncil Cluffs another midwest sporting goods outfit?

**mikeyis4dcats.** · 11-20-2012, 09:45 PM

try returning something at Sutherlands some time. No bar codes. They review the receipt, write up a ticket, frank the ticket in a register, attach a receipt, and give you your money back. Takes 15 minutes every time, no exaggeration. I've decided it is no longer worth returning anything under $10.

Simply Red · 11-20-2012, 09:48 PM

Quote:

Originally Posted by Gonzo

Dude, 45 minutes to buy a box of wood. Really?

box of weed maybe - BOOOOOOOOOOOOOOOOOOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ChiefsCountry · 11-20-2012, 09:50 PM

Ironically while reading thread - a Cabela's commercial was just on ESPN.

Simply Red · 11-20-2012, 09:52 PM

Quote:

Originally Posted by ChiefsCountry

Ironically while reading thread - a Cabela's commercial was just on ESPN.

that's badass.

tk13 · 11-20-2012, 09:56 PM

Somewhere on OutdoorsPlanet.com, an old man just made a thread: "Bob vs. the Stubborn Shopper"

**BigRedChief** · 11-20-2012, 09:56 PM

I ordered my smoking biscuits for my Bradley smoker off the internet.

Titty Meat · 11-20-2012, 09:58 PM

Bo's Pelini vs Long stories

Too long did not read

**Gonzo** · 11-20-2012, 09:59 PM

Quote:

Originally Posted by Bugeater

Wait a minute, you live in Dellevue, which closer to Bouncil Cluffs. Why the **** did you drive clear out west to begin with?

That's where my office is. (When I don't work from home)

tk13 · 11-20-2012, 09:59 PM

Quote:

Originally Posted by Bo's Pelini

Bo's Pelini vs Long stories

Too long did not read

Words are hard.

**Gonzo** · 11-20-2012, 09:59 PM

Quote:

Originally Posted by Bo's Pelini

Bo's Pelini vs Long stories

Too long can not read

Fyp

**Gonzo** · 11-20-2012, 10:00 PM

Quote:

Originally Posted by tk13

Words are hard.

Lulz

CoMoChief · 11-20-2012, 10:16 PM

I just use the Ron Swanson technique. I swear this really works because I use this all the time I go into places like that....Sams, Walmart, Costco, Lowes, Home Depot, Best Buy, etc.

**Buehler445** · 11-20-2012, 10:19 PM

Suck man.

You're doing it wrong though. The two dudes in the front that ask about the CC VISA, the correct answer is "Yep. Sure do. Thanks." Shuts them right up.

The number of checkouts was in our audit reports quite a bit.

An option for you, is they do have surveys and a feedback line.

RJ · 11-20-2012, 10:25 PM

I'm a sales manager for a small chain of carpet stores. I frequently find myself asking my boss, "Is this something our customers want, or just something we want?". Seems like retailers, large and small, should ask that question more often. There a few companies that I simply won't shop as they seem to go out of their way to piss off their customers.

11-20-2012, 09:20 PM
Gonzo Stuff & Things Join Date: Jan 2006 Location: The Yukon Casino cash: $10126924	Gonzo vs. Big Retail Whoever thought this process was a good idea needs to be hung by their eyelids... A few days ago I needed to purchase some applewood discs for my electric Bradley smoker so I could smoke a turkey for an office thanksgiving party. The following is the chain of events that took place at this large retail sporting goods store: I'll not mention the name of said store but for the ease of storytelling, we'll call it Cadella's. I enter Cadella's at approximately 09:45 CST for one item, a box of Bradley Applewood Smoking Biscuits. Upon entry, two elderly gentlemen (approximately 65 years old) look at me with a ravenous, predatory smile. Both of them were wearing upland hunting gear, (blaze-orange hats, bird vests, plaid shirts and burr-proof pants) which always baffles me. My feeble attempts to ignore them and not make eye contact proved worthless. The first geriatric greets me with a, "Good morning sir, do you have a Cadella's club card?" I reply with a polite, (yet blunt) "No, I don't." The second 'greeter' then asks me if I would like to sign up and save 25% on today's purchases. To this I give another stern, (yet polite) "No thanks." The first gomer then says, "Really? It only takes a few minutes." I reply with, "I don't have time nor am I interested., thank you." It was like I kicked them both in the testicles. They couldn't understand why I wouldn't want to sign up for their awesome **ing 'Club Card'. I felt as though I was going to get tackled and forced into a dark room for "Reprogramming" i.e. A Clockwork Orange. It took an amazing spin-move that would remind some of a young Earl Campbell to get by these two elderly statesmen. I'll never be able to prove it, but I could've sworn I saw one of them talk into the cuff of his plaid shirt and say something like, "The rooster is in the henhouse, all units converge." Meh, could've been my imagination. I began progressing to the rear of the store when I decided to take a slight detour and check out the used gun area. (I am a collector of Browning Automatic Rifles and older Ithaca/SKB shotguns.) Behold, there was a 12 guage Ducks Unlimited model Ithaca XL900 for sale. (Of which I have two but I need to prep for the upcoming apocalypse, right?) Pricetag? $550 GET THE OUTTA HERE... I move on, not even tempted to try haggling with these douchers. Eureka! Found what I needed. One box of applewood left. Time for a strategic exit. Now then, what year is this? 2012...right? This is the age of instant gratification and self check stations. Amirite? NOOOOO, no. I figure Cadella's must recruit their cashiers from the local VFW post or the Omaha Lutheran retirement home. These guys are older than the two "Greeters" by a good 10 years. A side note... Listen, I respect my elders. Especially our greatest generation. But these guys don't need to be operating today's sophisticated registers. They really don't. Anyway, back to business. I assess my situation. Three open registers, (out of at least 20 that could be running) and all three of them have a line of at least two people waiting and one processing. The lag was excruciatingly slow. I picked my line and waited... And waited... Someone slid in line behind me and I asked them if they packed a lunch. FINALLY! My turn. I place my one item on the table and Edward, (my spry, 80 year old cashier) asked me if I found everything ok. "Yes." He then picked up the box and went to scan the bar code. Before doing so he flipped the box over and read the label. "Applewood Smoking Biscuits, what are these fur?" (He said 'for' like 'Fur') "My electric smoker." I replied. I figure about now my face must be almost purple with anger. "Huh?" Edward tilted his head so I can speak right into his hearing aid. "MY ELECTRIC MEAT SMOKER!" I was almost yelling. "Oh, those werk purty good?" He asked. The heat coming off my head could be used to defrost a walk-in freezer by now. I could see a seizure in my future. "It does alright." I muttered. At this point, a seizure would be welcomed. Finally, ol' Eddy scans the box. He turns to me and asks, "What's your phone number?" WHAT. THE. **. Right? Screw it, I'm not going to fight anymore. I give him my fax. He enters it, (after I repeat the last four digits, twice). Then it happened. "Are you a Club Card member?" I could see a slight grin and I knew instantly. Those two bastards from up front had me ID'd and told old Eddy to give it the old college try, one more time. I could smell burnt matches, 'must be having a stroke.' I thought. "N-N-No, I'm not." I sobbed. "Well, if ya got a few minutes, you could save 25% on this here." He said. Well friends, let me say. If I had been armed I might have been on the 10:00 pm news that night. I don't condone acts of random violence like that, but I understand it. After nearly blacking out, I exited the facility at 10:30 a.m. 10 minutes of legitimate shopping, 35 minutes of waiting, being hassled, harassed and just verbally beaten. You just cannot possibly run in and out of this place to get what you need. You have to go through hell for a 20 dollar box of applewood. But hey, I saved 25% which is cool.
Posts: 21,498

11-20-2012, 09:45 PM	#17
mikeyis4dcats. Scarlett Johansson's boytoy Join Date: Nov 2006 Casino cash: $9555998	try returning something at Sutherlands some time. No bar codes. They review the receipt, write up a ticket, frank the ticket in a register, attach a receipt, and give you your money back. Takes 15 minutes every time, no exaggeration. I've decided it is no longer worth returning anything under $10. __________________
Posts: 12,526

11-20-2012, 09:50 PM	#19
ChiefsCountry The Insider Join Date: Jan 2004 Location: Lake of the Ozarks Casino cash: $-1601248	Ironically while reading thread - a Cabela's commercial was just on ESPN.
Posts: 52,142

11-20-2012, 09:56 PM	#21
tk13 ... Join Date: Nov 2001 Casino cash: $-1907500	Somewhere on OutdoorsPlanet.com, an old man just made a thread: "Bob vs. the Stubborn Shopper"
Posts: 56,722

11-20-2012, 09:56 PM	#22
BigRedChief Has a particular set of skills Join Date: Dec 2003 Location: On the water Casino cash: $-801038 VARSITY	I ordered my smoking biscuits for my Bradley smoker off the internet. __________________ Mahomes is not a game manager. Release the Kraken.
Posts: 81,347

11-20-2012, 09:58 PM	#23
Titty Meat Inmem 2.0 Join Date: Aug 2007 Location: My house Casino cash: $-1192442	Bo's Pelini vs Long stories Too long did not read
Posts: 78,154

11-20-2012, 10:16 PM	#28
CoMoChief Mahomes Dynasty Join Date: Mar 2005 Location: Parts Unknown Casino cash: $7672254	I just use the Ron Swanson technique. I swear this really works because I use this all the time I go into places like that....Sams, Walmart, Costco, Lowes, Home Depot, Best Buy, etc. __________________
Posts: 39,245

11-20-2012, 10:19 PM	#29
Buehler445 Supporter Join Date: Apr 2007 Location: Scott City KS Casino cash: $-1605266	Suck man. You're doing it wrong though. The two dudes in the front that ask about the CC VISA, the correct answer is "Yep. Sure do. Thanks." Shuts them right up. The number of checkouts was in our audit reports quite a bit. An option for you, is they do have surveys and a feedback line.
Posts: 60,024

11-20-2012, 10:25 PM	#30
RJ Supporter Join Date: Oct 2000 Location: In a shotgun shack Casino cash: $9895202	I'm a sales manager for a small chain of carpet stores. I frequently find myself asking my boss, "Is this something our customers want, or just something we want?". Seems like retailers, large and small, should ask that question more often. There a few companies that I simply won't shop as they seem to go out of their way to piss off their customers.
Posts: 14,940