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Old 04-20-2009, 02:10 PM   #1
epitome1170 epitome1170 is offline
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Originally Posted by KC native View Post
Go to a sprint store and bitch at a manager. If they have a replacement in stock they should give it to you. They might not have the same phone in stock though in which case you will have to depend on the phone reps.
Not always wise... some times it pays to actually be nice and respectful and not an ass.
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Old 04-20-2009, 02:17 PM   #2
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Originally Posted by epitome1170 View Post
Not always wise... some times it pays to actually be nice and respectful and not an ass.
Should have clarified. When I said bitch, I meant complain and don't make it personal. Sprint managers are terribly micromanaged so sometimes they can help and sometimes they really can't. If you're a pr*ck they're not going to help you but if you go in there,complain calmly, and reasonably state your case they will likely help you.

Edit: I don't work at sprint but have a friend who is a store manager and has been with sprint for 5-7 years.
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Old 04-20-2009, 02:17 PM   #3
The Franchise The Franchise is offline
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Originally Posted by KC native View Post
Should have clarified. When I said bitch, I meant complain and don't make it personal. Sprint managers are terribly micromanaged so sometimes they can help and sometimes they really can't. If you're a pr*ck they're not going to help you but if you go in there,complain calmly, and reasonably state your case they will likely help you.
Yeah....but how do I find out where the corporate stores are located at? I'm not going to walk into a regular Sprint store....they aren't going to do shit for me.
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Old 04-20-2009, 02:19 PM   #4
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Yeah....but how do I find out where the corporate stores are located at? I'm not going to walk into a regular Sprint store....they aren't going to do shit for me.
Epitome wrote about the corporate stores. I don't know how to tell the difference. My friend works at one so anytime I need anything he takes care of it for me and I just see him when he gets off work.
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Old 04-20-2009, 02:24 PM   #5
epitome1170 epitome1170 is offline
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Originally Posted by KC native View Post
Epitome wrote about the corporate stores. I don't know how to tell the difference. My friend works at one so anytime I need anything he takes care of it for me and I just see him when he gets off work.

I have no clue where to find the corporate ones, however, some are owned by an affliate, i.e. Wireless Lifestyles. They are held to standards, but not necessarily the same ones that the corporate ones are.

These affliates have officials that come in and keep tabs on the stores, but even some of the Sprint people are bad about making sure everything is kept up to par.
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Old 04-20-2009, 02:22 PM   #6
epitome1170 epitome1170 is offline
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Originally Posted by pestilenceaf23 View Post
Yeah....but how do I find out where the corporate stores are located at? I'm not going to walk into a regular Sprint store....they aren't going to do shit for me.
Not sure on that... I just know the ones in the KC area.

Some of the Sprint affiliates will help, but as KC native said they are micromanaged and a lot of the times the technician in the store can't do much for you.

(Btw, the wife works at one here in KC so I hear all of the venting from her. She works with some morons... including her boss.)
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