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Old 12-12-2010, 08:55 AM  
Simply Red Simply Red is offline
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-- I've fired AT&T wireless
-piss poor coverage

-dropped calls

-inflated 'BS' charges causing my bill to total well over a hundred per month

-lackluster shipping on a hardware order, which was scheduled to ship out overnight, i've yet to receive my new phone, and it's been a week.

Hello Metro PCS $45.00 for unlimited 'everything'

My question is, What leverage will i have to get out of my current contract? They are a little more forgiving if your service has been shit, right? Anyone prematurely dropped out of a contract, recently?

Thanks ya'll.
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Old 12-12-2010, 10:20 AM   #31
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Their CSR reps have absolutely NO power, so they can't make unconventional lil' decisions or approvals - this is the problem with large companies. BTW, Is U.S. Cellular actually who's behind Metro pcs? I'd guess they are, but not positive w/o researching it.
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Old 12-12-2010, 10:27 AM   #32
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Originally Posted by jd1020 View Post
I personally think AT&T's #'s are flawed. More than half of AT&T's customers own an Iphone, I think the latest study had the Iphone at 53% of the user base, and just looking at that phones history will tell you why so many people are pissed off. I watched my friend call his mother about 30 times one day, in the span of about 15 minutes, just to get a conversation in just because his call kept getting dropped. I've never had one dropped call on my Android phone.

and that's certainly fair, i DO think the actual hardware equipment accounts for at least a little in the equation of the 'dropped call' --- here's the problem though, once the subscriber has an issue WITH those items, the subscriber THEN looks at their monthly rate, and then see that competitors are offering better RATED coverage for a much lesser montly rate. all of that and then you combine AT&T's lackluster follow-up....

Major issues, and The AT&T 'higher ups' had best be on their technology horseys, or they simply won't make it, it's happened before w/ technology tyrants.
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Old 12-12-2010, 10:31 AM   #33
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Originally Posted by JD10367 View Post
There's a reason they made this:



My wife and I have AT&T but only because we don't pay for it. Both sets of parents have AT&T plans, so we're both attached to their plans for only $10. So I have a FL cellphone number, she has a NJ cellphone number, and we live in RI.
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Old 12-12-2010, 10:58 AM   #34
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I personally love AT&T, and I travel quite a bit. I don't understand why everyone else gets such bad service. I used to have Verizon and like AT&T better for a number of reasons. Maybe I'm just lucky.
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Old 12-12-2010, 11:28 AM   #35
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Originally Posted by ChiefsFan5840 View Post
I personally love AT&T, and I travel quite a bit. I don't understand why everyone else gets such bad service. I used to have Verizon and like AT&T better for a number of reasons. Maybe I'm just lucky.
That is just the way it works, some people get bad coverage from Verizon, some people get nothing but great service, same for Sprint, same for AT&T. Some of it is the phones they have, some of it is just where a person goes, etc, etc.
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Old 12-12-2010, 11:43 AM   #36
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Originally Posted by morphius View Post
That is just the way it works, some people get bad coverage from Verizon, some people get nothing but great service, same for Sprint, same for AT&T. Some of it is the phones they have, some of it is just where a person goes, etc, etc.
True, variables a soarin' - BUT when shit goes south, someone better ACT like they care, @ a minimum.
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Old 12-12-2010, 12:06 PM   #37
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I've never been impressed with AT&T, but when I tried Verizon (on the business side), I couldn't take not being able to do mail and be on the phone at the same time. And being an iPhone user, AT&T was my only choice. But I agree; they treat you like sh1t! Heck, try having an issue with a phone, then AT&T poops you over to LG, and LG says it's working as designed b/c it's built to the resellers’ specs. And only and Ahole like me found a way to get both parties on the line at the same time - and they HATE that! Oh, and talk to them about an iPhone taking 14 hours to Sync (!!!), all of a sudden, they know nothing, and Apple's F'n arrogant enough to not care either!! So it's crap from the get-go. They're about as bad as the airlines who can just rape you at will (and then claim it was all about "safety")...

What I've done is talk to my congressmen/women and asked them if they need help with either the passenger’s bill of rights, or the cell phone contractee bill of rights.
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Old 12-12-2010, 12:24 PM   #38
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I've never been impressed with AT&T, but when I tried Verizon (on the business side), I couldn't take not being able to do mail and be on the phone at the same time. And being an iPhone user, AT&T was my only choice. But I agree; they treat you like sh1t! Heck, try having an issue with a phone, then AT&T poops you over to LG, and LG says it's working as designed b/c it's built to the resellers’ specs. And only and Ahole like me found a way to get both parties on the line at the same time - and they HATE that! Oh, and talk to them about an iPhone taking 14 hours to Sync (!!!), all of a sudden, they know nothing, and Apple's F'n arrogant enough to not care either!! So it's crap from the get-go. They're about as bad as the airlines who can just rape you at will (and then claim it was all about "safety")...

What I've done is talk to my congressmen/women and asked them if they need help with either the passenger’s bill of rights, or the cell phone contractee bill of rights.
I feel for Iphone users. I've never liked apple at all because you are force fed their trash. My friend tried to sell me on an Iphone and I told him to stick it up his ass. I was using a phone that I could have upgraded for the longest time just because it hand FM radio. That's my big thing since I ride motorcycles and bikes alot during the summer. Then I found the Aria. I think its like 1 of 2 smartphones that have a FM transmitter? Both made by HTC... Couldnt be happier.
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Old 12-12-2010, 12:27 PM   #39
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I have AT&T. They're fine out here in the suburbs, but in Chicago, they suck ass. I can't use my iphone in my office building unless I'm in an exterior office. Since I have an interior office, that kind of sucks. Last time I was in St. Louis, I couldn't get my old iphone to work downtown at all, even OUTSIDE. I was bitching about it while some lady was walking past me, and she said "You must have AT&T." I guess when they draped that orange thing over the Arch, it blocked the signal.

Friday night my wife and I were out and started chatting with a lady who is a customer service rep for AT&T. I asked her about the cellular problem, and she said that since AT&T has so many more customers than any other provider, their network is overloaded in urban areas, but they're working on it. No timeframe, though.

Of course, this doesn't stop them from taking my money in the meantime.

I have AT&T for home internet and home phone, and all the alternative providers suck just as bad or worse, so I'm stuck with them. IMO, all of these companies have wretched customer service and charge too much. Just pick your poison and deal with it, I guess. Either that or yell out the window.
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Old 12-12-2010, 12:30 PM   #40
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I have AT&T. They're fine out here in the suburbs, but in Chicago, they suck ass. I can't use my iphone in my office building unless I'm in an exterior office. Since I have an interior office, that kind of sucks. Last time I was in St. Louis, I couldn't get my old iphone to work downtown at all, even OUTSIDE. I was bitching about it while some lady was walking past me, and she said "You must have AT&T." I guess when they draped that orange thing over the Arch, it blocked the signal.

Friday night my wife and I were out and started chatting with a lady who is a customer service rep for AT&T. I asked her about the cellular problem, and she said that since AT&T has so many more customers than any other provider, their network is overloaded in urban areas, but they're working on it. No timeframe, though.

Of course, this doesn't stop them from taking my money in the meantime.

I have AT&T for home internet and home phone, and all the alternative providers suck just as bad or worse, so I'm stuck with them. IMO, all of these companies have wretched customer service and charge too much. Just pick your poison and deal with it, I guess. Either that or yell out the window.
The carrier I NOW am with, have a very simplified plan, and this is huge. I pay $45 per month, and it's 'month-to-month' --- no ****ing BS charges, I've paid ATT $168 for one month, one time.
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Old 12-12-2010, 12:35 PM   #41
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The carrier I NOW am with, have a very simplified plan, and this is huge. I pay $45 per month, and it's 'month-to-month' --- no ****ing BS charges, I've paid ATT $168 for one month, one time.
For home phone, DSL, my iphone with internet and my wife's non-internet cellphone, I pay about $200 a month. Seems high, but no worse than what I was paying before to different companies.
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Old 12-12-2010, 12:43 PM   #42
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I feel for Iphone users. I've never liked apple at all because you are force fed their trash. My friend tried to sell me on an Iphone and I told him to stick it up his ass. I was using a phone that I could have upgraded for the longest time just because it hand FM radio. That's my big thing since I ride motorcycles and bikes alot during the summer. Then I found the Aria. I think its like 1 of 2 smartphones that have a FM transmitter? Both made by HTC... Couldnt be happier.
Every phone has its issues, the iPhones biggest issue is F'n Apple and their arrogant nature. Aside from thet, I love it. Use the Torch for work, and the iPhone for home, but I'm certainly looking at alternatives when this contract is up in a few months, but this time I might go a little longer and move the family in mass.
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Old 12-12-2010, 12:43 PM   #43
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Im having issues as well. Atnt is shit, Verizon was shit. Tmobile was shit. Whats left, Sprint?
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I'm just saying there's all sorts of shit i could be doing! I could watch a movie, play a video game, rub one out, read a book, learn a foreign language, etc.. But i'm still watching the assholes because i love them, and I hate myself
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Old 12-12-2010, 12:44 PM   #44
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Im having issues as well. Atnt is shit, Verizon was shit. Tmobile was shit. Whats left, Sprint?
They suck, too.
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Old 12-12-2010, 12:51 PM   #45
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If Apple doesn't start allowing other carriers to provide iPhones, the Android phones are going to kill the iPhone in sales.

Of course, that might happen either way. I love my iPhone, but I'm starting to look longingly at the Android.
just go online and unlock the phone and go through a GSM carrier with no contract.

Here in Iowa I can go through tmobile (called Iwireless here) and get a plan thats 70 bucks that does everything...internet, talk, text etc all unlimited without a contract.

If you dont want to do it yourself, you can usually find someone on craigslist that does the unlocking/jailbreaking for you.
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