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Old 04-20-2009, 02:04 PM   Topic Starter
The Franchise The Franchise is offline
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Join Date: Dec 2006
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So much for Sprint having good customer service again...

The wife's phone takes a crap on Friday and the technician that I talk to says that they'll send out a BRAND NEW phone. I get the phone today and it's refurbished and the screen is crooked. That's right.....crooked. The damn thing dips down and to the left.

I call in and I've now talked to 8 people. Two people have told me that I will get a new phone....yet when I talk to a supervisor...they say that they can't send me a new phone.



**** Sprint. They treat potential customers 10 times better than they do the customers that they already have.
Posts: 92,316
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