So much for Sprint having good customer service again...

[The Franchise]

The wife's phone takes a crap on Friday and the technician that I talk to says that they'll send out a BRAND NEW phone. I get the phone today and it's refurbished and the screen is crooked. That's right.....crooked. The damn thing dips down and to the left.

I call in and I've now talked to 8 people. Two people have told me that I will get a new phone....yet when I talk to a supervisor...they say that they can't send me a new phone.



**** Sprint. They treat potential customers 10 times better than they do the customers that they already have.

[SLAG]

I am a sprint geek/cell phone fanboy
I currently have the Sprint TouchPro and I have been putting custom roms on it but I think I have finally found one I am goin to stick with for awhile - its a stripped down build of Windows Mobile 6.5 - works pretty well.

I have 2 Lines of Service with Sprint - the wife and I - we get 500 "anytime" Minutes each and Unlimited Everything else - our bill is $90 total after taxes and insurance.
I will be sticking with sprint as long as they let me keep my plan
They even gave me a free "Airrave" ($100 Value) for my house because I told them I get no signal in my basement.

Originally Posted by pestilenceaf23

Try.....you have to send it as an e-mail. So you would have to get that person's e-mail address that is connected to their phone. Like if they're with Sprint....it's:

##########@sprintwireless.com



Yeah....****ing shitty.

Actually the Blackberry OS 4.5 upgrade resolves the picturemail issues you can download the updated software here:

http://www.nextel.com/en/software_do...rry_8330.shtml

[petegz28]

Originally Posted by acesn8s

Apparently, so are their phones.

Sprint does not make the phones.