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Old 12-05-2019, 09:15 PM   #1
KCUnited KCUnited is offline
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Originally Posted by DJ's left nut View Post
Yeah, reached out to the store.

Like I said, could be just a simple oversight. It happens - we all screw up. I'll give them a chance to make good. Don't need to go blowing up their spot when I can't imagine that 'barbecue distributor' is the easiest racket to make a go of it in. A guy I went to HS with had a similar but smaller shop in the northland that he had to close about 10 years ago because he had some medical bills and the margins just weren't enough to keep it up while he took care of those.

I'll see how they handle it.
Hoping for store oversight as well. Offering free shipping over a heavy buy period fails the smell taste when someone comes up with outdated shit, but from my limited knowledge the KC BBQ Store is attached to Joe's KC so I'd hope they'd have stronger controls in place. Expiration exceptions shouldn't really be happening at their level and I'd want to know if it were my sauce.

Hopefully they make it right.
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Old 12-06-2019, 10:17 AM   #2
Buehler445 Buehler445 is offline
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Originally Posted by DJ's left nut View Post
Yeah, reached out to the store.

Like I said, could be just a simple oversight. It happens - we all screw up. I'll give them a chance to make good. Don't need to go blowing up their spot when I can't imagine that 'barbecue distributor' is the easiest racket to make a go of it in. A guy I went to HS with had a similar but smaller shop in the northland that he had to close about 10 years ago because he had some medical bills and the margins just weren't enough to keep it up while he took care of those.

I'll see how they handle it.
Good on you for being reasonable. Most people would not.
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Old 12-05-2019, 09:11 PM   #3
TribalElder TribalElder is offline
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anyone tried that Mississippi heat?
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Old 12-06-2019, 10:25 AM   #4
DJ's left nut DJ's left nut is offline
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He was pretty reasonable about it (though it seemed a little more far-reaching than I would've expected). Said they don't normally carry it but were supplying it for a restaurant that stopped using it so it looks like all his jugs have the same date. They aren't carrying the gallon size anymore so they can't replace it with a new bottle.

I'll be honest...that's a little more than simple oversight if ALL his bottles are past, but it is what it is. Like I said, everything else I ordered was fine.

He's offered a refund on it, which I could take of course. I could also see what his shipping costs are and see if he'd rather do that or just send me $30 worth of other stuff. Or maybe $20 worth since I'm not just gonna incinerate this jug or anything (It's unopened and I've used hot-sauce WELL past its sell by date; it'll be fine) so I'll still be deriving some value out of it.

What say you, CP Barbecue crowd? Should I just take the refund, discount the refund for the fact that I got SOMETHING, or see if he'll send me out some other sauces or something instead?

I'm leaning towards other sauces since the money's spent and I'm not gonna starve over $30....
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Old 12-06-2019, 10:29 AM   #5
Buehler445 Buehler445 is offline
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Quote:
Originally Posted by DJ's left nut View Post
He was pretty reasonable about it (though it seemed a little more far-reaching than I would've expected). Said they don't normally carry it but were supplying it for a restaurant that stopped using it so it looks like all his jugs have the same date. They aren't carrying the gallon size anymore so they can't replace it with a new bottle.

I'll be honest...that's a little more than simple oversight if ALL his bottles are past, but it is what it is. Like I said, everything else I ordered was fine.

He's offered a refund on it, which I could take of course. I could also see what his shipping costs are and see if he'd rather do that or just send me $30 worth of other stuff. Or maybe $20 worth since I'm not just gonna incinerate this jug or anything (It's unopened and I've used hot-sauce WELL past its sell by date; it'll be fine) so I'll still be deriving some value out of it.

What say you, CP Barbecue crowd? Should I just take the refund, discount the refund for the fact that I got SOMETHING, or see if he'll send me out some other sauces or something instead?

I'm leaning towards other sauces since the money's spent and I'm not gonna starve over $30....
It would be better for them if you spent the money in house.

I guess it depends on if you'll use the sauce if you get it. And of course if you "need" the money, which I'm guessing you'll make your mortgage without the $30.

I'd do it.
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Old 12-06-2019, 11:36 AM   #6
savchief savchief is offline
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EAT BBQ by Pellet Envy. The Next Big Thing is my favorite and Zero To Hero is real.good too. Rubs are great too. Can still get the sauce here but had to search online for the rubs when I ran our recently
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Old 12-06-2019, 10:59 PM   #7
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I just got my shipment today and after DJ's post I was worried about the expiration dates, but everything is good on this end. Even my Tiger Sauce is fine, although I ordered the small bottle to give it a try. I can't wait to dig into these. I'll update with some thoughts when I do.

Thanks again to everyone for the suggestions.
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Old 12-07-2019, 04:07 PM   #8
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Turns out a gallon of BBQ sauce is quite large.

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Old 12-08-2019, 01:41 PM   #9
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Originally Posted by Indian Chief View Post
Turns out a gallon of BBQ sauce is quite large.

That blues hog has my mouth watering.
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Old 12-07-2019, 04:32 PM   #10
candyman candyman is offline
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Old 12-07-2019, 07:39 PM   #11
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Got everything yesterday and was very well packed. Looking forward to trying and was also nice to see for cowtown and firebug legit sugar was used.
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Old 12-07-2019, 08:44 PM   #12
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Opened my boxes today. Each of my many Firebug Hot bottles lovingly wrapped in bubble wrap.

I’m delighted with the shipping care, but I realized today how very much I prefer the inflated air pouches compared to what I now loathe...the packing peanut.

If they only knew how much customers hate these things.




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Old 12-08-2019, 11:34 AM   #13
Miles Miles is offline
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Opened my boxes today. Each of my many Firebug Hot bottles lovingly wrapped in bubble wrap.

I’m delighted with the shipping care, but I realized today how very much I prefer the inflated air pouches compared to what I now loathe...the packing peanut.

If they only knew how much customers hate these things.




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While I hate them and their static cling they probably protect more than the air pouches which I’ve seen break with heavier items.
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Old 12-08-2019, 11:59 AM   #14
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