Misc Will never, EVER, use FedEx again...

**Rausch** · 04-12-2014, 10:17 AM

Sent my PS3 back for repairs.

Weeks pass, I'm tracking it, it's supposed to be delivered last thursday.

Never comes.

I (mistakenly) assume they don't deliver on weekends.

The wife leaves for 15 minutes to pick up McDonalds and when she comes back she brings in a note on the door saying they tried to deliver but couldn't, come pick up your package.

The front door was wide open and I was no more than 15 feet from it the entire time.

Whatever.

I call and get someone who doesn't speak english well enough to understand. Not an immigrant with an accent, a completely incomprehensible blubblering fool I honestly can't understand.

First time I've ever angrily stated "transfer me to either your supervisor or someone who can speak better ****ing english!"

I was transferred to a woman with a heavy mexican accent (

) who, oddly enough, could answer my questions.

Apparently Sony Inc. ships their packages super duper high priority and a 3rd party was hired out to deliver mine (read: any asshole with a van.) Even though this guy was tracked to still be in my town I have to now pay (****ing PAY) to have him leave the package here today.

And here's the kicker. Even though it's here TODAY, and the store is open TODAY, I can't pick up my ****ing 4 week late PS3 until ****ing tuesday because "HIGH PRIORITY" shipping only operates on specific days of the week.

I have either talked to the dumbest customer service rep alive or FedEx is total $#it.

Either way I'm done with them...

04-12-2014, 10:17 AM	Topic Starter
Rausch Mindful Taoist German Join Date: Aug 2000 Casino cash: $7891662	Will never, EVER, use FedEx again... Sent my PS3 back for repairs. Weeks pass, I'm tracking it, it's supposed to be delivered last thursday. Never comes. I (mistakenly) assume they don't deliver on weekends. The wife leaves for 15 minutes to pick up McDonalds and when she comes back she brings in a note on the door saying they tried to deliver but couldn't, come pick up your package. The front door was wide open and I was no more than 15 feet from it the entire time. Whatever. I call and get someone who doesn't speak english well enough to understand. Not an immigrant with an accent, a completely incomprehensible blubblering fool I honestly can't understand. First time I've ever angrily stated "transfer me to either your supervisor or someone who can speak better **ing english!" I was transferred to a woman with a heavy mexican accent ( ) who, oddly enough, could answer my questions. Apparently Sony Inc. ships their packages super duper high priority and a 3rd party was hired out to deliver mine (read: any asshole with a van.) Even though this guy was tracked to still be in my town I have to now pay (ing PAY) to have him leave the package here today. And here's the kicker. Even though it's here TODAY, and the store is open TODAY, I can't pick up my ing 4 week late PS3 until **ing tuesday because "HIGH PRIORITY" shipping only operates on specific days of the week. I have either talked to the dumbest customer service rep alive or FedEx is total $#it. Either way I'm done with them...
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