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Old 03-28-2007, 05:27 PM  
TinyEvel TinyEvel is offline
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JiffyLube scams caught on tape
I just got this from someone, it's the Local News. I bet you know where this is going before you even open the link.

I would reckon the "District Manager" dude is already out of a job. What a tool (pun intended)

Subject: FW: Jiffy Lubes caught on NBC camera

Jiffy Lube? Check out the link below. View the VIDEO. Send it to

everyone you know who owns a car.

http://mfile.akamai.com/12924/wmv/vo...52183.200k.asx

Funny thing is, all of these locations are withing 10 miles of my house. The Valley has a lot of numbnuts living in it.
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Old 03-29-2007, 10:23 AM   #46
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But even if I stand there watching, since I have no idea what they are doing, it doesn't make a difference. I had a doohickey changed last week, car is running beautifully.
Did you have them check the specs on your rotary girder too?
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Old 03-29-2007, 10:27 AM   #47
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I own an automotive repair shop and am extremely offended by some of the comments here. I am in no way defending Jiffy Lube as I spend a great deal of my time convincing customers that not all shops are like this.
Quick lube places DONT employ mechanics OR technicians! They have lube people who worked at a fast food joint yesterday. There is a HUGE difference, my techs are all ASE certified, master techs. Anyone caught overselling in my shop would be fired on the spot. In my business, reputation is extremely important.
One thing I find interesting is that someone (when you are paying the bill) would take there Lexus to Walmart for service. Then when Walmart screws it up (and they are likely paying the bill) you then take it to Lexus.
What Jiffylube did is as wrong as it gets but please dont assume everyone in the industry is this way! We are regular people with families, like everyone else. We are trying to make an HONEST living just like you.
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Old 03-29-2007, 10:27 AM   #48
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Quote:
Originally Posted by ChiefPote
That's why when I use those places I watch those ****ing rookies change my oil and filter.

I normally use the Honda Dealer and pay the extra price for the work.
Why not do it yourself instead of paying dealer prices to stand there watching someone else do it?
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Old 03-29-2007, 10:36 AM   #49
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Originally Posted by Cochise
Why not do it yourself instead of paying dealer prices to stand there watching someone else do it?
Exactly, I put the best synthetic (Mobil 1) in my car every 3000 miles, for less than one of those places would charge for the regular stuff.
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Old 03-29-2007, 10:37 AM   #50
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Originally Posted by HemiEd
These places are clip joints. To me, the worst part is the lack qualified service people.
This is entry level work in the automotive repair field, and you get entry level people doing it.
Even if they do what they charge you for, it is possibly going to be screwed up.

Exactly. These are part-timers make’n just over minimum wage. Don’t expect to see ASE certified master mechanics there.
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Old 03-29-2007, 10:39 AM   #51
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Originally Posted by KCChiefsMan
I will never go there again. Mechanics suck!!!
Mechanics don't like guys with waitress aprons on because they know they're bad tippers.
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Old 03-29-2007, 10:39 AM   #52
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Quote:
Originally Posted by cfl
I own an automotive repair shop and am extremely offended by some of the comments here. I am in no way defending Jiffy Lube as I spend a great deal of my time convincing customers that not all shops are like this.
Quick lube places DONT employ mechanics OR technicians! They have lube people who worked at a fast food joint yesterday. There is a HUGE difference, my techs are all ASE certified, master techs. Anyone caught overselling in my shop would be fired on the spot. In my business, reputation is extremely important.
One thing I find interesting is that someone (when you are paying the bill) would take there Lexus to Walmart for service. Then when Walmart screws it up (and they are likely paying the bill) you then take it to Lexus.
What Jiffylube did is as wrong as it gets but please dont assume everyone in the industry is this way! We are regular people with families, like everyone else. We are trying to make an HONEST living just like you.
Where you at? My wifes Jeep needs a front end alignment and I don’t trust ANY of the shops in C-Town.
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Old 03-29-2007, 10:49 AM   #53
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I have had bad experiences with Jiffy Lube here. I will never take a vehicle to them again. Nowadays, I just change my own oil, oil filter, air filter, brakes, etc. Stuff that I can do myself. But there are some things that I can't do, such as radiator flush.

It's gotten so bad these days that you don't know who you can trust. Lucky for me, I have a cousin who was also my best bud growing up and he is a mechanic at the Nissan dealership in Lawrence. If I have to have something done that he can only do at the shop, it does suck to have to pay dealership labor. But at least I know that it will be done properly and I won't get screwed. Some things he will do at his house and I don't have to give him anything except some beer.
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Old 03-29-2007, 10:51 AM   #54
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The one out in OPKS by Oak Park Mall didn't even put the fill cap back in place on mine. They left it laying on top of the fan cowling. I drove home to Independence. For some reason, I popped the hood, because I wanted to take a look. Luckily the fill plug didn't fall out of the car, but the engine blew about a half quart of oil all over the inside of the hood. Took me a long time to clean it up. Got a couple free changes out of that. Now I watch them like a hawk. Don't turn your back on them.
The west Walmart in Topeka did that to my sister's car one time a few years ago. We knew something was wrong when she pulled up from driving back across town and smoke was coming out from under her hood. They are very lucky that nothing was damaged.
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Old 03-29-2007, 10:57 AM   #55
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The shop I uses is just a local, 2 stall run by two local guys. They'll come and pick my car/truck up from either the house or work, change the oil, vaccuum and wash the windows and return it for $30. I can change it and do sometimes, but its enough easier, especially during the winter that I just do it.

I've had them do the same thing for repairs and always have felt he was fair. A couple of weeks ago, I had break issues and they came and got it....after they were done, he shows me the broken part(spins a bad wheel bearing etc)....In this case, the back break stuck and I went back friday afternoon.....

He showed up monday morning to my house before I left work to listen to it when I backed out.

There are good mechanics out there.....I'm pretty loyal when I find one.
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Old 03-29-2007, 10:59 AM   #56
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Old 03-29-2007, 11:00 AM   #57
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TV reporters are dicks. I hate every one of them.
Don't generalize because that one chased you out of your wagoff spot at the library
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Old 03-29-2007, 11:01 AM   #58
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You've got quite a memory.
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Old 03-29-2007, 11:04 AM   #59
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This sounding an aweful lot like TMI.
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Old 03-29-2007, 11:10 AM   #60
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Quote:
Originally Posted by cfl
I own an automotive repair shop and am extremely offended by some of the comments here. I am in no way defending Jiffy Lube as I spend a great deal of my time convincing customers that not all shops are like this.
Quick lube places DONT employ mechanics OR technicians! They have lube people who worked at a fast food joint yesterday. There is a HUGE difference, my techs are all ASE certified, master techs. Anyone caught overselling in my shop would be fired on the spot. In my business, reputation is extremely important.
One thing I find interesting is that someone (when you are paying the bill) would take there Lexus to Walmart for service. Then when Walmart screws it up (and they are likely paying the bill) you then take it to Lexus.
What Jiffylube did is as wrong as it gets but please dont assume everyone in the industry is this way! We are regular people with families, like everyone else. We are trying to make an HONEST living just like you.
Good for you. I hope your reputation proceeds you and brings you lots of business. I haven't had any car problems since I moved up North of the river, but I can recommend the Car-X on 350 for outstanding honest service, (the only thing questionable is the hunting/fishing stories from John), or further south on Blue Ridge by Ruskin are some Russian mechanics who are honest and don't over charge.
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