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10-08-2012, 10:21 AM | #2 |
Ain't no relax!
Join Date: Sep 2005
Casino cash: $858919
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We use Remedy from BMC. It's pretty convoluted though, and is way too complicated for its own good.
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Posts: 48,233
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10-08-2012, 10:25 AM | #3 |
Got swag?
Join Date: Aug 2003
Location: Madison, MS
Casino cash: $10008287
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I played around with Spiceworks for a while and really enjoyed it -- a great community.
In the end we went with SCCM 2007 -- since we were already paying for it with our MS contract. We'll be moving SCCM 2012 in to production early next year.
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Posts: 11,847
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10-08-2012, 10:26 AM | #4 |
When a nightmare becomes real
Join Date: Nov 2003
Casino cash: $1216966
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Sorry, I get all my spices from the Northwind Traders.
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Posts: 47,006
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10-08-2012, 10:28 AM | #5 | |
'Tis my eye!
Join Date: Aug 2000
Location: Chiefsplanet
Casino cash: $10259900
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Quote:
http://www.chroniclesofgeorge.com/tickets1.htm |
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Posts: 100,025
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10-08-2012, 10:31 AM | #6 |
Veteran
Join Date: Dec 2005
Casino cash: $9950632
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Posts: 2,816
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10-08-2012, 10:34 AM | #7 | |
Ain't no relax!
Join Date: Sep 2005
Casino cash: $858919
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Quote:
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Posts: 48,233
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10-08-2012, 10:44 AM | #8 |
'Tis my eye!
Join Date: Aug 2000
Location: Chiefsplanet
Casino cash: $10259900
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Posts: 100,025
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10-09-2012, 02:29 PM | #9 |
King Shit of **** Mountain
Join Date: Aug 2000
Location: Texarkana, Texas
Casino cash: $1097937
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The base help desk and inventory is very functional, and after sitting through almost 2 days of sessions, Bob Dole can see quite a few other uses. Equipment checkout, new employee account and machine setup, change management, etc. From a management perspective, the reporting functionality is very nice, as well.
Add to that the mobile client so the technicians can carry their mobile device and add those "stopped in the hall" work requests in front of the end user, and close out their requests without returning to their desk, and it should be a pretty nice (and free) solution that has company as well as strong community support. |
Posts: 49,704
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10-10-2012, 07:09 AM | #10 | |
'Tis my eye!
Join Date: Aug 2000
Location: Chiefsplanet
Casino cash: $10259900
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Quote:
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Posts: 100,025
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