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04-12-2014, 10:17 AM | Topic Starter |
Mindful Taoist German
Join Date: Aug 2000
Casino cash: $7861662
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Will never, EVER, use FedEx again...
Sent my PS3 back for repairs.
Weeks pass, I'm tracking it, it's supposed to be delivered last thursday. Never comes. I (mistakenly) assume they don't deliver on weekends. The wife leaves for 15 minutes to pick up McDonalds and when she comes back she brings in a note on the door saying they tried to deliver but couldn't, come pick up your package. The front door was wide open and I was no more than 15 feet from it the entire time. Whatever. I call and get someone who doesn't speak english well enough to understand. Not an immigrant with an accent, a completely incomprehensible blubblering fool I honestly can't understand. First time I've ever angrily stated "transfer me to either your supervisor or someone who can speak better ****ing english!" I was transferred to a woman with a heavy mexican accent ( ) who, oddly enough, could answer my questions. Apparently Sony Inc. ships their packages super duper high priority and a 3rd party was hired out to deliver mine (read: any asshole with a van.) Even though this guy was tracked to still be in my town I have to now pay (****ing PAY) to have him leave the package here today. And here's the kicker. Even though it's here TODAY, and the store is open TODAY, I can't pick up my ****ing 4 week late PS3 until ****ing tuesday because "HIGH PRIORITY" shipping only operates on specific days of the week. I have either talked to the dumbest customer service rep alive or FedEx is total $#it. Either way I'm done with them... |
Posts: 74,459
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