Thinking of switching from DTV to Dish

[notorious]

Originally Posted by rockymtnchief

Call DTV first and tell them you're thinking of canceling. You may get the upgrades you're looking for without having another dish on your roof.

They told me to go **** myself.


I was a customer for 12 years, and asked for Sunday ticket for free (just like every NEW customer), and they offerd a $5 discount.


After several more calls trying to explain how I am getting ****ed, I told them I was switching to Dish.

They didn't care. Thanks AT&T buyout! Direct used to bend over backwards and give me all kinds of discounts to keep me away from Dish.

Besides, I live in a small area will not offer HD on local channels through Direct, yet Dish has them all. WTF?

**** you DirecTV. Your customer service people are awesome, but your management can eat an enormous bag of elephant dicks.

[rockymtnchief]

Originally Posted by notorious

They told me to go **** myself.


I was a customer for 12 years, and asked for Sunday ticket for free (just like every NEW customer), and they offerd a $5 discount.


After several more calls trying to explain how I am getting ****ed, I told them I was switching to Dish.

They didn't care. Thanks AT&T buyout! Direct used to bend over backwards and give me all kinds of discounts to keep me away from Dish.

Besides, I live in a small area will not offer HD on local channels through Direct, yet Dish has them all. WTF?

**** you DirecTV. Your customer service people are awesome, but your management can eat an enormous bag of elephant dicks.

WOW...that sucks! There's no loyalty to subscribers, I guess?

I bought a new house last August and DTV upgraded my receiver and gave me NFLST for free for the 2013 season.

[notorious]

Originally Posted by rockymtnchief

WOW...that sucks! There's no loyalty to subscribers, I guess?

I bought a new house last August and DTV upgraded my receiver and gave me NFLST for free for the 2013 season.

They used to be amazing, but right after the buyout their policy changed.

When I switched to Dish both the customer service rep and installer told me that they are having a massive influx of subscribers changing due to the buyout.

I would be skeptical, but after my experience I see why. Only AT&T could ruin a great company like Direct.

It really sucks. The customer service people at Direct are very nice. After the buyout it seems like I was talking to "John" or "Frank" that had a heavy Indian accent.