Installing a passenger side mirror?

[Exoter175]

Originally Posted by JASONSAUTO

You show them that screen to show where the hours come from. "alldata show it calls for x amount of hours"


But you don't tell them you actually made those numbers up yourself.

That's not honesty
Posted via Mobile Device

I didn't make the numbers up myself, why would I tell them that?

I adjusted the numbers to get close to an industry average and to allow myself breathing room on the accommodations I make the for the customer, something you don't even understand.

Originally Posted by KC native

That is ****ing horseshit. The service writers are trained to be vague and try to pack as many services onto tickets as they can.

Vague? No, trained to sell as much as they can? Yes. That doesn't stop them from doing their job, which is conveying the problem to me, the mechanic. If you don't tell them, they don't tell me. Simple as that. You can't get mad at the mechanic for something that you either messed up, or the service writer messed up. Unless both of those were clear, then you can blame me for it.

Originally Posted by KC native

All stealerships work under this model now. You have to really bitch or have a **** up from the dealership to even speak with a tech.

Or you can say "I'd like to speak with a technician" and not take no for an answer.

Just like how I'll ask for your boss if you work in the customer service field and I'm not happy with how you are treating me.

Originally Posted by Peyton's Princess

JFC

Exoter turned a simple "question" thread into the biggest AIDS infested thread I've ever made and believe me...I have some dandies.

I didn't do shit, I explained to you why you were stupid, why you had no clue, how the real world works, and you just carried it on until the other idiots, Sauto and Saul, decided they wanted to pipe in.

Sauto feels the need to pipe in on anything automotive related, sometimes regurgitating what I've already said.