Computers Laptop connectivity issues, need some help please!

MTG#10 · 03:11 PM

So I bought my daughter an ASUS K200MA laptop a few months ago that came with Windows 8.1. First off I cant stand this OS, but that's not what the thread is about so I digress.

It has worked fine until yesterday it showed there were no network connections available. This is obviously untrue since there are about 30 it and every other wireless device in my house can normally see. I tried reinstalling the WLAN drivers but it didnt help. I went to the network settings to make sure airplane mode wasn't on and not only was it off, right under it in the "Wireless devices" section it said "We couldn't find wireless devices on this PC". When I go to device manager only the ethernet adapter shows up under network adapters, no WLAN. So I figured she must have a virus or something since her antivirus was expired.

I did a full wipe and reset of Windows and after that everything was fine...for a few hours. Now its doing the same exact thing and I know there are no viruses this time. I checked to see if there was an external switch somewhere that would turn off WLAN but there isnt. I cant think of anything else to try other than doing a full wipe/reset again. I thought yesterday it was for sure a hardware issue but since it started working again after the full wipe/reset for a few hours now I'm not so sure.

Anyone have any ideas?

kcxiv · 01-18-2015, 02:42 PM

did you see if they didnt manually turn off wifi? my mom does that shit ALL the time. there is usually a combination of key's that turn off wifi so you cant find any signal.

**Rain Man** · 01-18-2015, 02:46 PM

Check this out:

http://www.sevenforums.com/network-s...us-laptop.html

MTG#10 · 01-18-2015, 02:47 PM

Quote:

Originally Posted by Fruit Ninja

did you see if they didnt manually turn off wifi? my mom does that shit ALL the time. there is usually a combination of key's that turn off wifi so you cant find any signal.

That's what I was asking at the end, I dont know how or where to look...this is the first time Ive ever messed with Windows 8 and I cant stand it. I checked the manual and couldn't find anything about manually shutting it off.

EDIT: Found the key combo, its fn + F2. It wasn't off.

MTG#10 · 01-18-2015, 02:48 PM

Quote:

Originally Posted by Rain Man

Check this out:

http://www.sevenforums.com/network-s...us-laptop.html

My daughter's wireless device is built in and its Windows 8 not 7 but I'll give that a shot and see what happens.

EDIT: Yeah that's not going to work for me because when I go to network adapters in device manager the wirless adapter doesn't even show up, only the ethernet.

**QuikSsurfer** · 01-18-2015, 03:14 PM

Quote:

Originally Posted by MTG#10

My daughter's wireless device is built in and its Windows 8 not 7 but I'll give that a shot and see what happens.

EDIT: Yeah that's not going to work for me because when I go to network adapters in device manager the wirless adapter doesn't even show up, only the ethernet.

Scroll down to "wireless" and download the appropriate driver.

http://www.asus.com/us/Notebooks_Ult...Desk_Download/

MTG#10 · 01-18-2015, 03:32 PM

^^^Ive tried that man, I said so in my OP.

I finally found my wireless network adapter in device manager after going to View>show hidden devices. When I check the properties it says its currently not installed. WTF

**QuikSsurfer** · 01-18-2015, 03:37 PM

Quote:

Originally Posted by MTG#10

^^^Ive tried that man, I said so in my OP.

I finally found my wireless network adapter in device manager after going to View>show hidden devices. When I check the properties it says its currently not installed. WTF

Remove the device from Device Manager - right click and uninstall it (don't just disable it). Reboot your machine - it should automatically pick the driver back up and install. If not, your wifi card/on-board may be toast.

Not the end of the world -- you could easily pick up a min-usb wifi adapter for under $20. Sucks to give up a USB port for that but if the device isn't in warranty - might help.

**DaneMcCloud** · 01-18-2015, 03:39 PM

Windows 8.1 is awesome, IMO. Be sure to set it to "Boot to Desktop", which will make it look closer to Win7. There are free ware shells out there that will make it look exactly like Win7 but honestly, I prefer 8.1 to Win7.

MTG#10 · 01-18-2015, 03:49 PM

Quote:

Originally Posted by QuikSsurfer

Remove the device from Device Manager - right click and uninstall it (don't just disable it). Reboot your machine - it should automatically pick the driver back up and install. If not, your wifi card/on-board may be toast.

Not the end of the world -- you could easily pick up a min-usb wifi adapter for under $20. Sucks to give up a USB port for that but if the device isn't in warranty - might help.

I tried that just now and it didnt work. If the onboard wifi is toast why did it work after I completely wiped my drives and reinstalled Windows? That's what is so damn confusing about this. The only culprit that could explain that is a virus but I know there isnt one. Im going to drive-wipe/reinstall Windows one more time then if it does it again Im sending it back, it is still under warranty.

**QuikSsurfer** · 01-18-2015, 05:25 PM

Quote:

Originally Posted by MTG#10

I tried that just now and it didnt work. If the onboard wifi is toast why did it work after I completely wiped my drives and reinstalled Windows? That's what is so damn confusing about this. The only culprit that could explain that is a virus but I know there isnt one. Im going to drive-wipe/reinstall Windows one more time then if it does it again Im sending it back, it is still under warranty.

I'm still thinking it's a driver issue with how it is showing in device manager.. I'm also betting you wiped the recovery partition with all the formatting.
Uninstall and reinstall both of the different wireless drivers.
Update the computer's firmware.

Don't know what else to tell you. Good luck.

Katipan · 01-18-2015, 06:18 PM

My daughter came to me 2 days ago upset because her Asus couldn't find a network connection. The computer wouldn't even look at my wi-fi floating around and everything else in the house was still working.

All she had to do was restart the computer and let the updates install.

I hope you tried restarting it before you did all the other stuff.

MTG#10 · 01-18-2015, 07:53 PM

Oh yeah, Im no stranger with computers.

I ended up doing another reformat and reinstallation of Windows, this time its still not recognizing my WLAN adapter. I think you're right QS, the onboard wireless adapter is toast.

**Ming the Merciless** · 01-18-2015, 10:31 PM

format c: |y

**QuikSsurfer** · 01-19-2015, 08:21 PM

here ya go

http://www.amazon.com/gp/product/B00...PR8J6VDRS7TYV1

01-18-2015, 02:41 PM
MTG#10 Mammoth penis Join Date: May 2006 Location: Springfield Casino cash: $7014386	Laptop connectivity issues, need some help please! So I bought my daughter an ASUS K200MA laptop a few months ago that came with Windows 8.1. First off I cant stand this OS, but that's not what the thread is about so I digress. It has worked fine until yesterday it showed there were no network connections available. This is obviously untrue since there are about 30 it and every other wireless device in my house can normally see. I tried reinstalling the WLAN drivers but it didnt help. I went to the network settings to make sure airplane mode wasn't on and not only was it off, right under it in the "Wireless devices" section it said "We couldn't find wireless devices on this PC". When I go to device manager only the ethernet adapter shows up under network adapters, no WLAN. So I figured she must have a virus or something since her antivirus was expired. I did a full wipe and reset of Windows and after that everything was fine...for a few hours. Now its doing the same exact thing and I know there are no viruses this time. I checked to see if there was an external switch somewhere that would turn off WLAN but there isnt. I cant think of anything else to try other than doing a full wipe/reset again. I thought yesterday it was for sure a hardware issue but since it started working again after the full wipe/reset for a few hours now I'm not so sure. Anyone have any ideas? Last edited by MTG#10; 01-18-2015 at 03:11 PM..
Posts: 11,437

01-18-2015, 02:42 PM	#2
kcxiv In Search of a Life Join Date: Mar 2005 Location: Central Valley, Cali Casino cash: $8697996	did you see if they didnt manually turn off wifi? my mom does that shit ALL the time. there is usually a combination of key's that turn off wifi so you cant find any signal.
Posts: 29,111

01-18-2015, 02:46 PM	#3
Rain Man Seize life. Be an ermine. Join Date: Jul 2001 Location: My house Casino cash: $-722449 VARSITY	Check this out: http://www.sevenforums.com/network-s...us-laptop.html __________________ Active fan of the greatest team in NFL history.
Posts: 145,557

01-18-2015, 03:32 PM	#7
MTG#10 Mammoth penis Join Date: May 2006 Location: Springfield Casino cash: $7014386	^^^Ive tried that man, I said so in my OP. I finally found my wireless network adapter in device manager after going to View>show hidden devices. When I check the properties it says its currently not installed. WTF
Posts: 11,437

01-18-2015, 03:39 PM	#9
DaneMcCloud Supporter Join Date: Sep 2000 Location: Hollywood, CA Casino cash: $10053648	Windows 8.1 is awesome, IMO. Be sure to set it to "Boot to Desktop", which will make it look closer to Win7. There are free ware shells out there that will make it look exactly like Win7 but honestly, I prefer 8.1 to Win7.
Posts: 88,960

01-18-2015, 06:18 PM	#12
Katipan MER Join Date: Oct 2003 Location: Colorado Casino cash: $-1009649	My daughter came to me 2 days ago upset because her Asus couldn't find a network connection. The computer wouldn't even look at my wi-fi floating around and everything else in the house was still working. All she had to do was restart the computer and let the updates install. I hope you tried restarting it before you did all the other stuff. __________________ "Loving him is red."
Posts: 23,681

01-18-2015, 07:53 PM	#13
MTG#10 Mammoth penis Join Date: May 2006 Location: Springfield Casino cash: $7014386	Oh yeah, Im no stranger with computers. I ended up doing another reformat and reinstallation of Windows, this time its still not recognizing my WLAN adapter. I think you're right QS, the onboard wireless adapter is toast.
Posts: 11,437

01-18-2015, 10:31 PM	#14
Ming the Merciless Emporer of Mongo Join Date: Apr 2010 Location: Milky Way Casino cash: $-682444	format c: \|y __________________ ---- 2018 Adopt-A-Chief : Chris Conley 2017 Adopt-A-Chief : FRANK ZOMBO Click here-->*The Holy Chiefsplanet Lexicon **
Posts: 46,213

01-19-2015, 08:21 PM	#15
QuikSsurfer Got swag? Join Date: Aug 2003 Location: Madison, MS Casino cash: $10008287	here ya go http://www.amazon.com/gp/product/B00...PR8J6VDRS7TYV1 __________________
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