Top 5 reasons why “The customer is Always Right” is wrong

[kaplin42]

Think of this article next time you go out to eat. Having worked in resteraunts for 10 years and now doing tech support, I can very easily tell you that a majority of the time, the customer isn't only wrong, but ****ing reeruned stupid, and more than that, generally assholes to boot.

[seclark]

test them before you decide to provide them a service.
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[chasedude]

Originally Posted by seclark

test them before you decide to provide them a service.
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How can you test them?

[seclark]

Originally Posted by chasedude

How can you test them?

more of a wish...
if not a test, maybe a "imafkingjerkoff" chip placed in the neck or behind the ear.

pull up to the house.
meet the person at the front door.
run the scanner over their face
if the light's green, hook up thier service
if it's red, hit the road.

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[rockymtnchief]

This reminds me of a gal that threw a fuss and was yelling in a cafe because her chicken fried steak wasn't made out of chicken. The waitress, manager, cook, and about 3 customers explained to her that it's a chicken fried STEAK. She argued that chicken fried steak is ALWAYS made of chicken. She wanted a free meal for the whole table of 4, threatened to sue, and threatened to buy the place and fire everyone.
To everyones delight, the waitress took her plate away and the manager kicked her out.

[Lzen]

Originally Posted by rockymtnchief

This reminds me of a gal that threw a fuss and was yelling in a cafe because her chicken fried steak wasn't made out of chicken. The waitress, manager, cook, and about 3 customers explained to her that it's a chicken fried STEAK. She argued that chicken fried steak is ALWAYS made of chicken. She wanted a free meal for the whole table of 4, threatened to sue, and threatened to buy the place and fire everyone.
To everyones delight, the waitress took her plate away and the manager kicked her out.

That would be chicken fried chicken. From the sound of it, Darwin's theory will probably take her out long before she is ever able to buy the place and fire everyone.

Welcome to CP, btw.

[ClevelandBronco]

Originally Posted by kaplin42

Think of this article next time you go out to eat. Having worked in resteraunts for 10 years and now doing tech support, I can very easily tell you that a majority of the time, the customer isn't only wrong, but ****ing reeruned stupid, and more than that, generally assholes to boot.

The "majority of the time, the customer isn't only wrong, but ****ing reeruned stupid, and more than that, generally assholes to boot"?

I think you missed the point of the article. It was about a very special minority of customers.

I'd fire your ass immediately.

[The Franchise]

Originally Posted by kaplin42

Think of this article next time you go out to eat. Having worked in resteraunts for 10 years and now doing tech support, I can very easily tell you that a majority of the time, the customer isn't only wrong, but ****ing reeruned stupid, and more than that, generally assholes to boot.

Try working in the elections business. I have to deal with people's "rights". These are the same people who can't correctly fill in a little bubble on a ballot. I don't know how many times I've dealt with bitchy customers because they're registered as the "wrong" party. They all get pissed when I show them their voter registration form and they can see that they're the ones that made the mistake.

[Rain Man]

Originally Posted by kaplin42

Think of this article next time you go out to eat. Having worked in resteraunts for 10 years and now doing tech support, I can very easily tell you that a majority of the time, the customer isn't only wrong, but ****ing reeruned stupid, and more than that, generally assholes to boot.

You've seen that guy in my picture, too!