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Old 03-29-2009, 12:04 PM   #1
gblowfish gblowfish is offline
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I'd agree, except the listing on EBay was posted by TIGER DIRECT, the exact same company, same group of folks.
I know it's only $13, but its the principle of the thing.

I had a phone charger for my car go bad. I still had the package it came in. It said "LIFETIME WARRANTY" on it. Had the receipt, took it back to Best Buy. It was less than one year old. Best Buy wouldn't replace or credit it. They said, "Oh, lifetime warranty is from the manufacturer, not from Best Buy." So, how do you get in touch with them? "We don't know...said the Best Buy dude." "Their stuff is crap, we don't sell it anymore."

Swell...
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Old 03-29-2009, 12:22 PM   #2
mikeyis4dcats. mikeyis4dcats. is offline
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Quote:
Originally Posted by gblowfish View Post
I'd agree, except the listing on EBay was posted by TIGER DIRECT, the exact same company, same group of folks.
I know it's only $13, but its the principle of the thing.

I had a phone charger for my car go bad. I still had the package it came in. It said "LIFETIME WARRANTY" on it. Had the receipt, took it back to Best Buy. It was less than one year old. Best Buy wouldn't replace or credit it. They said, "Oh, lifetime warranty is from the manufacturer, not from Best Buy." So, how do you get in touch with them? "We don't know...said the Best Buy dude." "Their stuff is crap, we don't sell it anymore."

Swell...
I understand that, and I still don't agree that they should pricematch it. Most companies that sell on both won't. Would you expect Sears to PM something they have on ebay?
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Old 03-29-2009, 12:24 PM   #3
mikeyis4dcats. mikeyis4dcats. is offline
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Quote:
Originally Posted by gblowfish View Post
I'd agree, except the listing on EBay was posted by TIGER DIRECT, the exact same company, same group of folks.
I know it's only $13, but its the principle of the thing.

I had a phone charger for my car go bad. I still had the package it came in. It said "LIFETIME WARRANTY" on it. Had the receipt, took it back to Best Buy. It was less than one year old. Best Buy wouldn't replace or credit it. They said, "Oh, lifetime warranty is from the manufacturer, not from Best Buy." So, how do you get in touch with them? "We don't know...said the Best Buy dude." "Their stuff is crap, we don't sell it anymore."

Swell...
as far as the Best Buy example, again, why would you expect Best Buy to take it back? Retail sales are not like buying a car....they aren't also an authorized service center providing warranty support.
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