-- I've fired AT&T wireless

[luv]

Originally Posted by rockymtnchief

This is just wonerful. AT&T just bought the Alltel service here and I've yet to hear anything good about them. I'm not looking forward to the switch.

Besides a couple of dead spots between here and KC, I've never had any problems with AT&T. Been with them since they were Cingular. Of course, my phone needs are pretty basic and I don't travel much.

[Buehler445]

Originally Posted by JD10367

There's a reason they made this:



My wife and I have AT&T but only because we don't pay for it. Both sets of parents have AT&T plans, so we're both attached to their plans for only $10. So I have a FL cellphone number, she has a NJ cellphone number, and we live in RI.

Death Star is funnay.

[jd1020]

I personally think AT&T's #'s are flawed. More than half of AT&T's customers own an Iphone, I think the latest study had the Iphone at 53% of the user base, and just looking at that phones history will tell you why so many people are pissed off. I watched my friend call his mother about 30 times one day, in the span of about 15 minutes, just to get a conversation in just because his call kept getting dropped. I've never had one dropped call on my Android phone.

[Simply Red]

Their CSR reps have absolutely NO power, so they can't make unconventional lil' decisions or approvals - this is the problem with large companies. BTW, Is U.S. Cellular actually who's behind Metro pcs? I'd guess they are, but not positive w/o researching it.

[Simply Red]

Originally Posted by jd1020

I personally think AT&T's #'s are flawed. More than half of AT&T's customers own an Iphone, I think the latest study had the Iphone at 53% of the user base, and just looking at that phones history will tell you why so many people are pissed off. I watched my friend call his mother about 30 times one day, in the span of about 15 minutes, just to get a conversation in just because his call kept getting dropped. I've never had one dropped call on my Android phone.

and that's certainly fair, i DO think the actual hardware equipment accounts for at least a little in the equation of the 'dropped call' --- here's the problem though, once the subscriber has an issue WITH those items, the subscriber THEN looks at their monthly rate, and then see that competitors are offering better RATED coverage for a much lesser montly rate. all of that and then you combine AT&T's lackluster follow-up....

Major issues, and The AT&T 'higher ups' had best be on their technology horseys, or they simply won't make it, it's happened before w/ technology tyrants.