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View Poll Results: How would you like your customer service?
Longer wait but the tech is thorough and guaraneed excellent cust service? 39 78.00%
Short wait time and a barebones approach to support and giving the best cust service under the time restraints? 6 12.00%
Why the **** do we still put Gaz as an option? 5 10.00%
Voters: 50. You may not vote on this poll

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Old 01-05-2012, 02:22 PM   #1
The Franchise The Franchise is offline
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Join Date: Dec 2006
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Is every call in the same queue?
Posts: 92,316
The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.
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Old 01-05-2012, 02:29 PM   #2
pr_capone pr_capone is offline
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Quote:
Originally Posted by Pestilence View Post
Is every call in the same queue?
No. Billing, sales, and tech support each have their own queue.
Posts: 19,897
pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.
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Old 01-05-2012, 02:34 PM   #3
The Franchise The Franchise is offline
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Join Date: Dec 2006
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Quote:
Originally Posted by pr_capone View Post
No. Billing, sales, and tech support each have their own queue.
Is there a Automatic trouble shooting recording that helps the callers with the "easy" fixes?
Posts: 92,316
The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.
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Old 01-05-2012, 02:56 PM   #4
pr_capone pr_capone is offline
THREEPEAT!!!
 
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Join Date: Jan 2006
Location: NWMO
Casino cash: $9948214
Quote:
Originally Posted by Pestilence View Post
Is there a Automatic trouble shooting recording that helps the callers with the "easy" fixes?
Yes
Posts: 19,897
pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.pr_capone is obviously part of the inner Circle.
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Old 01-05-2012, 03:03 PM   #5
The Franchise The Franchise is offline
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Join Date: Dec 2006
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Originally Posted by pr_capone View Post
Yes
Ok cool.
Posts: 92,316
The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.The Franchise is obviously part of the inner Circle.
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