Poop Screw Sears home service

**mikeyis4dcats.** · 05-31-2012, 05:34 PM

Our refrigerator's ice maker quit working. I dig out the manual, and find that the previous owner of our house (who bought it in late 2010) bought a 5 year service agreement. Great. So I call to schedule a service call, and they tell me it's going to be 16 DAYS. 16 DAYS. Ridiculous.

ShowtimeSBMVP · 05-31-2012, 05:36 PM

**loochy** · 05-31-2012, 05:36 PM

HOW CAN YOU LIVE FOR 16 DAYS WITHOUT ICE??!?!?!?

**TinyEvel** · 05-31-2012, 05:40 PM

I have never benefitted from an extended home warranty. NEVER. I refuse them every time.

**loochy** · 05-31-2012, 05:41 PM

Hey look at the bright side...at least YOU didn't have to pay for the warranty in the first place, right?

Dante84 · 05-31-2012, 05:41 PM

A cool story for my bros:

They gave my family 2 $500 snowblowers for the price of one.

My parents ordered and paid for one up front, they call my dad a week later, they say to come in and pick it up. He does.

They call the very next day and say to come in and pick it up. He tells them their must be a mistake, because he has the one from yesterday in his garage. They say Oh, sorry.

They call the third day and say to come in and pick it up. Same deal.

They call the fourth day - its the same guy calling my dad, mind you - and my dad explains the whole story again. The guy says, well, there's a processing error, and they've got a second one with his name on it, and to come pick it up.

My brother, who has a wife and kids of his own, goes in the next day to clear it up. The guy just nods at him, and says, Well, I don't think you heard me. We've got one in your family's name. I'm glad you came to pick it up. (wink, nod).

Pretty strange, and awesome deal.

**bevischief** · 05-31-2012, 05:52 PM

Take a hair dryer to it and the water line. More than likely froze up. Happened all the time to mine. After the first time I called and they did that I didn't call them again.

**mikeyis4dcats.** · 05-31-2012, 05:57 PM

Quote:

Originally Posted by loochy

Hey look at the bright side...at least YOU didn't have to pay for the warranty in the first place, right?

correct, but someone paid $550 for the service, and it ought to be provided. If I go to their site and select that I don't have a service warranty, I can get a service call tomorrow (for $65)

vailpass · 05-31-2012, 05:57 PM

What make/model is your fridge?

**loochy** · 05-31-2012, 05:58 PM

Quote:

Originally Posted by mikeyis4dcats.

correct, but someone paid $550 for the service, and it ought to be provided. If I go to their site and select that I don't have a service warranty, I can get a service call tomorrow (for $65)

I know that someone paid for it...I was just trying to make you feel better that YOU didn't pay for a crappy service that takes 16 days to fulfill.

**SAUTO** · 05-31-2012, 06:01 PM

Is the warranty even transferable with ownership?
Posted via Mobile Device

**mikeyis4dcats.** · 05-31-2012, 06:02 PM

Quote:

Originally Posted by vailpass

What make/model is your fridge?

Kenmore Elite 795.7105

I've read all the online troubleshooting, nothing works...the motor on these commonly burnt out after as little as a year. It's a common issue.

vailpass · 05-31-2012, 06:03 PM

Quote:

Originally Posted by mikeyis4dcats.

Kenmore Elite 795.7105

I've read all the online troubleshooting, nothing works...the motor on these commonly burnt out after as little as a year. It's a common issue.

Okay. Good luck with it.

Valiant · 05-31-2012, 07:51 PM

Quote:

Originally Posted by TinyEvel

I have never benefitted from an extended home warranty. NEVER. I refuse them every time.

While I agree on most things.. It is worth it on a fridge with ice maker..You should get it replaced a couple times in five years with most of them..Then watch what they keep replacing and get the part numbers so you can do it yourself..

I had them lower the price on our fridge to include the five year at bestbuy.. Have gotten it replaced twice.. No new fridge seems to be safe from not going out from the reviews I have read..

**007** · 05-31-2012, 07:56 PM

Quote:

Originally Posted by Valiant

While I agree on most things.. It is worth it on a fridge with ice maker..You should get it replaced a couple times in five years with most of them..Then watch what they keep replacing and get the part numbers so you can do it yourself..

I had them lower the price on our fridge to include the five year at bestbuy.. Have gotten it replaced twice.. No new fridge seems to be safe from not going out from the reviews I have read..

Have had our fridge with ice maker and filter since 1999 and never had a problem with it. Whirlpool at that.

05-31-2012, 05:34 PM
mikeyis4dcats. Scarlett Johansson's boytoy Join Date: Nov 2006 Casino cash: $9555998	Screw Sears home service Our refrigerator's ice maker quit working. I dig out the manual, and find that the previous owner of our house (who bought it in late 2010) bought a 5 year service agreement. Great. So I call to schedule a service call, and they tell me it's going to be 16 DAYS. 16 DAYS. Ridiculous.
Posts: 12,526

05-31-2012, 05:36 PM	#2
ShowtimeSBMVP Chiefs Join Date: Feb 2009 Casino cash: $1166009
Posts: 23,832

05-31-2012, 05:36 PM	#3
loochy Hey Loochy, I'm hooome! Join Date: Oct 2008 Location: PooPooKaKaPeePeeShire Casino cash: $-1789603	HOW CAN YOU LIVE FOR 16 DAYS WITHOUT ICE??!?!?!? __________________ Hey Loochy, I'm hoooome!
Posts: 42,196

05-31-2012, 05:40 PM	#4
TinyEvel Just a li'l Evel Join Date: Sep 2005 Location: Bald. Goatee. Jorts. Casino cash: $2229601	I have never benefitted from an extended home warranty. NEVER. I refuse them every time.
Posts: 12,324

05-31-2012, 05:41 PM	#5
loochy Hey Loochy, I'm hooome! Join Date: Oct 2008 Location: PooPooKaKaPeePeeShire Casino cash: $-1789603	Hey look at the bright side...at least YOU didn't have to pay for the warranty in the first place, right? __________________ Hey Loochy, I'm hoooome!
Posts: 42,196

05-31-2012, 05:41 PM	#6
Dante84 Tossed Salad & Scrambled Eggs Join Date: Jan 2009 Location: ATX & OPKS Casino cash: $-2068004 VARSITY	A cool story for my bros: They gave my family 2 $500 snowblowers for the price of one. My parents ordered and paid for one up front, they call my dad a week later, they say to come in and pick it up. He does. They call the very next day and say to come in and pick it up. He tells them their must be a mistake, because he has the one from yesterday in his garage. They say Oh, sorry. They call the third day and say to come in and pick it up. Same deal. They call the fourth day - its the same guy calling my dad, mind you - and my dad explains the whole story again. The guy says, well, there's a processing error, and they've got a second one with his name on it, and to come pick it up. My brother, who has a wife and kids of his own, goes in the next day to clear it up. The guy just nods at him, and says, Well, I don't think you heard me. We've got one in your family's name. I'm glad you came to pick it up. (wink, nod). Pretty strange, and awesome deal. __________________ ..
Posts: 20,459

05-31-2012, 05:52 PM	#7
bevischief .... Join Date: Apr 2009 Location: Somewhere Kansas Casino cash: $7729352 VARSITY	Take a hair dryer to it and the water line. More than likely froze up. Happened all the time to mine. After the first time I called and they did that I didn't call them again.
Posts: 27,771

05-31-2012, 05:57 PM	#9
vailpass Psycho Bag Of Squanch Join Date: Sep 2001 Casino cash: $9594244	What make/model is your fridge? __________________ “Education is a weapon whose effect depends on who holds it in his hands and at whom it is aimed.” Joseph Stalin
Posts: 69,591

05-31-2012, 06:01 PM	#11
SAUTO Shit Join Date: Jun 2008 Casino cash: $10039067	Is the warranty even transferable with ownership? Posted via Mobile Device
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