Computers The Official Malware/Antivirus Thread - Need help or general advice? Read this first!

Dr. Gigglepants · 07-08-2012, 04:25 PM

If anyone could offer any help with an install of Microsoft Security Essentials it would be greatly appreciated. My wife is running Windows 7 Home Premium 64-bit (Service Pack 1) on her laptop. The first thing I did when we got the laptop was uninstall McAfee and install Eset. Now that the Eset subscription is out I want to install MSE since it is free, and the other laptops in the house are running it just fine.

Yesterday I uninstalled Eset using the Windows Uninstaller, restarted, and downloaded the MSE install file from their website. I downloaded the Windows 7 64-bit version of MSE. I ran the .exe file and it gave me the error code 0x8004FF81. I googled it and there isn't a definite answer as to what this error code is.

I think Eset is completely uninstalled, I checked C:\Program Files\Eset and C:\Program Data\Eset and both of those folders are gone. There is, however, a C:\Program Files (x86)\McAfee folder for some reason.

1) Do you think if I delete the McAfee folder it will let me install MSE?
2) Could anything bad happen if I delete the McAfee folder? (When I go into control panel\Programs and Features there is no listing for McAfee, so it looks like it is completely uninstalled except for this folder that still exists).

Thank you tech gurus of ChiefsPlanet!

07-08-2012, 04:25 PM	#11
Dr. Gigglepants Veteran Join Date: Apr 2011 Casino cash: $2400	If anyone could offer any help with an install of Microsoft Security Essentials it would be greatly appreciated. My wife is running Windows 7 Home Premium 64-bit (Service Pack 1) on her laptop. The first thing I did when we got the laptop was uninstall McAfee and install Eset. Now that the Eset subscription is out I want to install MSE since it is free, and the other laptops in the house are running it just fine. Yesterday I uninstalled Eset using the Windows Uninstaller, restarted, and downloaded the MSE install file from their website. I downloaded the Windows 7 64-bit version of MSE. I ran the .exe file and it gave me the error code 0x8004FF81. I googled it and there isn't a definite answer as to what this error code is. I think Eset is completely uninstalled, I checked C:\Program Files\Eset and C:\Program Data\Eset and both of those folders are gone. There is, however, a C:\Program Files (x86)\McAfee folder for some reason. 1) Do you think if I delete the McAfee folder it will let me install MSE? 2) Could anything bad happen if I delete the McAfee folder? (When I go into control panel\Programs and Features there is no listing for McAfee, so it looks like it is completely uninstalled except for this folder that still exists). Thank you tech gurus of ChiefsPlanet!
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