Electronics Appreciate comments from those knowledgeable about TV repair

Line Judge · 08-23-2013, 01:20 PM

I own a 50 inch Pioneer plasma TV (PDP5010FD) whose extended warranty expired last November. About a month ago the power to the house was interrupted for a second (no storms ect.) everything came back on except the TV. When I turned the TV on there was no picture instead the on light blinked in 12 blink intervals - later 8 blink intervals. A small window at the bottom of the screen said "Starting up. Please wait". This would stay on for a minute and disappear. Called authorized Pioneer repair store who came to the home, diagnosed it as needing a new power circuit which would take a week to fix and cost $400 with a $200 deposit. They took the TV to the shop. After no word for 3 weeks I called them and they said with the power unit they installed the TV stayed on for an hour or two and then turned off. They said the TV needed a new "main" circuit board installed and the total bill would now be $875 and would take two more weeks to fix. Two days later they said it was fixed and would deliver it the next day. After they plugged the TV in it would still not come on (not even the two hour window it was supposedly working for) and the on light blinked in 8 pulse increments. Does anyone have any idea what is going on? This place has been in business for many years and I do not think that it has a reputation for ripping people off.

**loochy** · 08-23-2013, 01:26 PM

decline the repair

eat the $200 deposit loss

go get your old tv

go buy a new tv

try to sell your old tv and get SOMETHING for it

Line Judge · 08-23-2013, 01:34 PM

The TV was $2500 four years ago when I purchased it. I love the picture and I do not think that I can get anything as good with the $875 repair cost + some extra change. Besides Pioneer does not make Plasma TVs anymore and they were the best.

**alpha_omega** · 08-23-2013, 01:36 PM

Sounds eerily similar to what happened with my Mitsubishi.

I had purchased the extended warranty, so i was covered, but....after repeated attempts to fix it (trouble also with the main board)...they just replaced it with a new one for me.

I ended up giving the new one away and buying a Sony.

kepp · 08-23-2013, 01:40 PM

Quote:

Originally Posted by Line Judge

The TV was $2500 four years ago when I purchased it. I love the picture and I do not think that I can get anything as good with the $875 repair cost + some extra change. Besides Pioneer does not make Plasma TVs anymore and they were the best.

You can, actually. You can usually find great deals on Samsung plasmas. Also, the Panasonic Viera plasmas are good.

Exhibit A: http://www.frys.com/product/6546273?...H:MAIN_RSLT_PG

**loochy** · 08-23-2013, 01:41 PM

Quote:

Originally Posted by Line Judge

The TV was $2500 four years ago when I purchased it.

Shop around - I've got a feeling you are getting jerked around a little bit. Take that with a grain of salt though because I'm no expert.

FlaChief58 · 08-23-2013, 01:42 PM

Quote:

Originally Posted by loochy

decline the repair

eat the $200 deposit loss

go get your old tv

go buy a new tv

try to sell your old tv and get SOMETHING for it

This $675 will get you a pretty nice TV these days

'Hamas' Jenkins · 08-23-2013, 01:47 PM

You are unwise paying that much on a repair of a television. Pioneer made great TVs, but that model is still several years old, will be out of warranty even after the repair, and suffered electrical damage. Even if they fixed the main board there is still other damage that the surge/outage could have caused, and it doesn't appear like they seem to know what the hell they are doing.

kepp · 08-23-2013, 01:48 PM

Quote:

Originally Posted by 'Hamas' Jenkins

You are unwise paying that much on a repair of a television. Pioneer made great TVs, but that model is still several years old, will be out of warranty even after the repair, and suffered electrical damage. Even if they fixed the main board there is still other damage that the surge/outage could have caused, and it doesn't appear like they seem to know what the hell they are doing.

Nope...it sounds like they're just replacing parts until they find the right one.

Skyy God · 08-23-2013, 01:50 PM

Quote:

Originally Posted by Line Judge

The TV was $2500 four years ago when I purchased it. I love the picture and I do not think that I can get anything as good with the $875 repair cost + some extra change. Besides Pioneer does not make Plasma TVs anymore and they were the best.

Two words for you: sunk cost.

**Rain Man** · 08-23-2013, 01:51 PM

The weird thing about the world today is that electronics are never repaired any more. It's always cheaper to replace them and typically upgrade at the same time. I'm kind of shocked that a TV repair place still exists.

'Hamas' Jenkins · 08-23-2013, 01:54 PM

Quote:

Originally Posted by kepp

Nope...it sounds like they're just replacing parts until they find the right one.

Taking a shotgun approach while throwing out false diagnoses is the epitome of "not knowing what the hell you're doing."

Quote:

Originally Posted by Rain Man

The weird thing about the world today is that electronics are never repaired any more. It's always cheaper to replace them and typically upgrade at the same time. I'm kind of shocked that a TV repair place still exists.

People who strip and recycle old electronics in China make significantly more than farmers. Right now some planeteer's old 17" CRT is probably being harvested by an 11 year old amongst a cloud of mercury vapor in Shanxi province.

kepp · 08-23-2013, 02:02 PM

Quote:

Originally Posted by 'Hamas' Jenkins

Taking a shotgun approach while throwing out false diagnoses is the epitome of "not knowing what the hell you're doing."

By "nope", I meant you were correct in saying the didn't know what they were doing.

'Hamas' Jenkins · 08-23-2013, 02:03 PM

Quote:

Originally Posted by kepp

By "nope", I meant you were correct in saying the didn't know what they were doing.

Maybe they could fix my sarcasm meter too.

Oxford · 08-23-2013, 02:08 PM

Quote:

Originally Posted by Line Judge

I own a 50 inch Pioneer plasma TV (PDP5010FD) whose extended warranty expired last November. About a month ago the power to the house was interrupted for a second (no storms ect.) everything came back on except the TV. When I turned the TV on there was no picture instead the on light blinked in 12 blink intervals - later 8 blink intervals. A small window at the bottom of the screen said "Starting up. Please wait". This would stay on for a minute and disappear. Called authorized Pioneer repair store who came to the home, diagnosed it as needing a new power circuit which would take a week to fix and cost $400 with a $200 deposit. They took the TV to the shop. After no word for 3 weeks I called them and they said with the power unit they installed the TV stayed on for an hour or two and then turned off. They said the TV needed a new "main" circuit board installed and the total bill would now be $875 and would take two more weeks to fix. Two days later they said it was fixed and would deliver it the next day. After they plugged the TV in it would still not come on (not even the two hour window it was supposedly working for) and the on light blinked in 8 pulse increments. Does anyone have any idea what is going on? This place has been in business for many years and I do not think that it has a reputation for ripping people off.

8 pulses is probably an indication of what area the problem is it, I would talk to your insurance agent to see if it is covered, kind of like lightening damage during a storm.... talk to Pioneer about your situation if you are unhappy with the service and see if they can help.

08-23-2013, 01:20 PM
Line Judge I can see clearly now Join Date: Sep 2002 Location: End of the Line Casino cash: $9771263	Appreciate comments from those knowledgeable about TV repair I own a 50 inch Pioneer plasma TV (PDP5010FD) whose extended warranty expired last November. About a month ago the power to the house was interrupted for a second (no storms ect.) everything came back on except the TV. When I turned the TV on there was no picture instead the on light blinked in 12 blink intervals - later 8 blink intervals. A small window at the bottom of the screen said "Starting up. Please wait". This would stay on for a minute and disappear. Called authorized Pioneer repair store who came to the home, diagnosed it as needing a new power circuit which would take a week to fix and cost $400 with a $200 deposit. They took the TV to the shop. After no word for 3 weeks I called them and they said with the power unit they installed the TV stayed on for an hour or two and then turned off. They said the TV needed a new "main" circuit board installed and the total bill would now be $875 and would take two more weeks to fix. Two days later they said it was fixed and would deliver it the next day. After they plugged the TV in it would still not come on (not even the two hour window it was supposedly working for) and the on light blinked in 8 pulse increments. Does anyone have any idea what is going on? This place has been in business for many years and I do not think that it has a reputation for ripping people off.
Posts: 286

08-23-2013, 01:26 PM	#2
loochy Hey Loochy, I'm hooome! Join Date: Oct 2008 Location: PooPooKaKaPeePeeShire Casino cash: $-1749603	decline the repair eat the $200 deposit loss go get your old tv go buy a new tv try to sell your old tv and get SOMETHING for it __________________ Hey Loochy, I'm hoooome!
Posts: 42,180

08-23-2013, 01:34 PM	#3
Line Judge I can see clearly now Join Date: Sep 2002 Location: End of the Line Casino cash: $9771263	The TV was $2500 four years ago when I purchased it. I love the picture and I do not think that I can get anything as good with the $875 repair cost + some extra change. Besides Pioneer does not make Plasma TVs anymore and they were the best. __________________ When the Chiefs lose and I am sad I always think of the last words of my favorite uncle. "LOOK! A TRUCK!"
Posts: 286

08-23-2013, 01:36 PM	#4
alpha_omega Supporter Join Date: Jan 2004 Location: Liberty Casino cash: $-1790000	Sounds eerily similar to what happened with my Mitsubishi. I had purchased the extended warranty, so i was covered, but....after repeated attempts to fix it (trouble also with the main board)...they just replaced it with a new one for me. I ended up giving the new one away and buying a Sony.
Posts: 17,350

08-23-2013, 01:47 PM	#8
'Hamas' Jenkins Now you've pissed me off! Join Date: Jan 2006 Casino cash: $7129572	You are unwise paying that much on a repair of a television. Pioneer made great TVs, but that model is still several years old, will be out of warranty even after the repair, and suffered electrical damage. Even if they fixed the main board there is still other damage that the surge/outage could have caused, and it doesn't appear like they seem to know what the hell they are doing. __________________ "When the Know-Nothings get control, it will read 'all men are created equal, except negroes, and foreigners, and Catholics.' When it comes to this I should prefer emigrating to some country where they make no pretense of loving liberty – to Russia, for instance, where despotism can be taken pure, and without the base alloy of hypocrisy.”--Abraham Lincoln
Posts: 75,083

08-23-2013, 01:51 PM	#11
Rain Man Seize life. Be an ermine. Join Date: Jul 2001 Location: My house Casino cash: $-682449 VARSITY	The weird thing about the world today is that electronics are never repaired any more. It's always cheaper to replace them and typically upgrade at the same time. I'm kind of shocked that a TV repair place still exists. __________________ Active fan of the greatest team in NFL history.
Posts: 145,512