Electronics TOSIBA PAPER WEIGHT - Page 2

KCBOSS1 · 12-24-2008, 02:49 PM

Here's my deal. I have had a 46" Toshiba DLP for 18 months (bought new). I am past my warranty on the TV. However, in September, I had to have the lamp replaced....$200. Not a big deal, not uncommon. One month later, my light engine went out. Took it back to the Toshiba guy......$600 parts and labor which I refused to pay. I can buy a new LCD for $750. So that's $800 repairs for a $1400 TV less than 2 years old. I called Toshiba and just asked for the part, telling them that surely they back their product better. I talked to two techs and a supervisor to no avail. I told them and wrote to the main office and told them that I would recommend against Tosiba to as many people as possible. Their light engine probably them $50-100, and they won't send me one. I told them that I would gladly pay the labor...but nothing doing. I'm going to cost them that times 1000, by the time I get done passing on the word of my Tosiba Paper Weight.....soon to be salvage yard decoration.

I have had good luck with Toshiba before, and bought this one based on that experience but this one has been a total lemon. IF YOU ARE LOOKING TO BUY A DLP OR FLAT SCREEN TV AND ARE LOOKING AT TOSHIBA........I RECOMMEND THAT YOU THINK ABOUT MY EXPERIENCE LOOK AWAY. If you already have a Tosiba, I hope that you have better luck than I have with them.

12-24-2008, 02:49 PM	Topic Starter
KCBOSS1 RAISE EM RIGHT Join Date: Dec 2005 Location: Arkansas Casino cash: $10005366	TOSIBA PAPER WEIGHT Here's my deal. I have had a 46" Toshiba DLP for 18 months (bought new). I am past my warranty on the TV. However, in September, I had to have the lamp replaced....$200. Not a big deal, not uncommon. One month later, my light engine went out. Took it back to the Toshiba guy......$600 parts and labor which I refused to pay. I can buy a new LCD for $750. So that's $800 repairs for a $1400 TV less than 2 years old. I called Toshiba and just asked for the part, telling them that surely they back their product better. I talked to two techs and a supervisor to no avail. I told them and wrote to the main office and told them that I would recommend against Tosiba to as many people as possible. Their light engine probably them $50-100, and they won't send me one. I told them that I would gladly pay the labor...but nothing doing. I'm going to cost them that times 1000, by the time I get done passing on the word of my Tosiba Paper Weight.....soon to be salvage yard decoration. I have had good luck with Toshiba before, and bought this one based on that experience but this one has been a total lemon. IF YOU ARE LOOKING TO BUY A DLP OR FLAT SCREEN TV AND ARE LOOKING AT TOSHIBA........I RECOMMEND THAT YOU THINK ABOUT MY EXPERIENCE LOOK AWAY. If you already have a Tosiba, I hope that you have better luck than I have with them.
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