Money Sprint's Parting Shot - Page 4

Frazod · 06-30-2009, 08:41 AM

After years of so-so-at-best service, last month I switched from Sprint to AT&T so I could get an iPhone. I made sure I was no longer under contract, paid my current monthly bill right before the switch, and switched. AT&T changed our phones over, and I think that's the end of it. But then, about a week later, the wife reminded me that we had a third Sprint phone. Several years ago, some Sprint asshole cold-called us with the idea of a third phone line, which we could use in the event of emergencies or a lost phone, which wouldn't cost us anything extra. Seems like a good idea, so we made the deal, and got this extra phone, which has been buried in my sock drawer with a dead battery since the last time I lost my primary phone a couple of years ago. I'm sure the amount of calls I've placed on it could be counted on one hand.

Well, I call, and sure enough, the account's still active. So I told the lady to cancel it and my account. I asked if I'd get any refund from the final bill I paid and she says no, because I didn't cancel in time. She mentions nothing about me owning Sprint any further money. She then tells me that she's sorry I'm leaving, that I'm welcome back in the future, and that's that. This was over a month ago. My relationship with Sprint is now over, right?

WRONG.

Yesterday, we get a "Collection Agency Alert" from these shit-sucking lowlifes claiming that we owe them - no shit - $328.38! No explanation, no other bill or e-mail, or even a phone call in the past month - just this ****-you-pay-me letter that says I'm seven days away from collection procedures. Oh, and apparently I'm still a valued Sprint customer! Lucky me.

So I call them, and find out that they're trying to stick me with an early termination fee (even though I was no longer under contract when I cancelled), and of course I owe them for a month's service for the third phone I hadn't used in years, because I cancelled it THREE DAYS into the monthly billing cycle.

Anyway, I finally get them to relent on the early termination fee, yet I still have to pay them $93.12 for a phone that I took no calls on and received no calls on, that wasn't even on, that they know I didn't use, because I cancelled their ****ing service THREE DAYS LATE. I guess the thousands of dollars I've paid them over the course of the last eight years just didn't matter; it was more important for them to bill me nearly a hundred ****ing dollars for three days worth of service I never used.

If you are reading this, and considering using these pricks for your service, I really hope you'll reconsider and use another carrier. I want that $93 they took from me to be a mere pittance of what this story will cost them later in lost business. DO NOT LET SPRINT HAPPEN TO YOU.

**** YOU SPRINT

That is all.

**Bowser** · 06-30-2009, 11:03 AM

Quote:

Originally Posted by JD10367

Sprint sucks balls. I canceled my cellphone and a year later they hit me up for fifteen bucks. I decided it was easier to pay them than to argue about it. They then hit my parents up about THREE years later, for FIVE FRIGGING BUCKS. I think it's a scam they're running, to see how much free cash they can trick out of people...

That is where you should have employed the ChiefsPlanet-ism "go eat a bag of dicks". But you're new here, so you get a pass. (Still, I think I might have told them to **** off, that they're wasting more money in salary trying to collect the money than what they're going to get)

bobbything · 06-30-2009, 11:04 AM

Quote:

Originally Posted by frazod

No, it was all on one account. But apparently each line is regarded as a sub-account.

They should tell you this when you're canceling. If they don't/didn't, then that's poor ethics on their part. Not illegal or anything, but it's a poor business practice. But, since they know you're not going to challenge them in court over a matter of $93, they have the upper hand because they can send you to collections.

It sucks, I agree.

Frazod · 06-30-2009, 11:11 AM

Quote:

Originally Posted by bobbything

They should tell you this when you're canceling. If they don't/didn't, then that's poor ethics on their part. Not illegal or anything, but it's a poor business practice. But, since they know you're not going to challenge them in court over a matter of $93, they have the upper hand because they can send you to collections.

It sucks, I agree.

I think we all know, just because it's legal doesn't mean it's right.

Had I poured over the fine print, examined my bill in detail AND called these morons three times a day for a month to make sure everything was taken care of correctly, I'm sure I could have weaseled my way out of this $93 expense.

Deberg_1990 · 06-30-2009, 11:16 AM

Quote:

Originally Posted by frazod

but I think at the end of the day they're all horrible. You've just got to pick your poison.

This might be the smartest thing ever posted on Chiefs planet.

Silock · 06-30-2009, 11:20 AM

That sucks. I mean, it IS your fault, but that still sucks. However, did you really expect them to be lenient when they were no longer receiving any money from you at all?

**BigRedChief** · 06-30-2009, 11:28 AM

Quote:

Originally Posted by frazod

Yeah, you'd think so. But the Sprint manager thinks otherwise, and I don't want my credit rating nuked over $93.

I left Sprint a couple of weeks ago and went with the I-Phone from AT&T. Fired Time Warner and went with AT&T U-Verse.

Chief Faithful · 06-30-2009, 12:29 PM

Quote:

Originally Posted by Gonzo

Alltel has been pretty good to me, but they were just bought by Verizon so we'll see how that goes I guess.

Because of license overlaps the FCC is going to force Verizon to chop Alltel into pieces. Hopefully you will get to stay with Verizon.

phisherman · 06-30-2009, 12:39 PM

Quote:

Originally Posted by BigRedChief

I left Sprint a couple of weeks ago and went with the I-Phone from AT&T. Fired Time Warner and went with AT&T U-Verse.

are you in lee's summit? is u-verse available for lee's summit now?

**Mr. Flopnuts** · 06-30-2009, 12:42 PM

They need to prorate your bill and charge you for 3 days worth of service. If they try and charge you for more you can sue them for damages to your credit rating for refusing to pay. Get paperwork, and line it up, you're not obligated to pay an entire months service when you cancelled 3 days in.

Frazod · 06-30-2009, 12:50 PM

Quote:

Originally Posted by Mr. Flopnuts

They need to prorate your bill and charge you for 3 days worth of service. If they try and charge you for more you can sue them for damages to your credit rating for refusing to pay. Get paperwork, and line it up, you're not obligated to pay an entire months service when you cancelled 3 days in.

Boy, it sure seems like this should be correct. I really should check with one the attorneys here to see if anyone knows for sure. God I don't want to pay these ****ers anything.

**Dartgod** · 06-30-2009, 12:54 PM

Quote:

Originally Posted by phisherman

are you in lee's summit? is u-verse available for lee's summit now?

My brother is in Lee's Summit and has had U-Verse for some time now.

ChiefRoyal · 06-30-2009, 12:56 PM

Just got my sprint bill and noticed there are tons of one dollar and two dollar charges that arent usually on there for god knows what...any one have any ideas

**Mr. Flopnuts** · 06-30-2009, 12:57 PM

Quote:

Originally Posted by ChiefRoyal

Just got my sprint bill and noticed there are tons of one dollar and two dollar charges that arent usually on there for god knows what...any one have any ideas

DLC. Ringers, games, etc.

ChiefRoyal · 06-30-2009, 12:59 PM

And if i havent downloaded ringers, games, etc?

**Dartgod** · 06-30-2009, 01:00 PM

Quote:

Originally Posted by ChiefRoyal

Just got my sprint bill and noticed there are tons of one dollar and two dollar charges that arent usually on there for god knows what...any one have any ideas

They're trying to recover the money that Frazod just ****ed them out of.

06-30-2009, 08:41 AM
Frazod Did you hear what I said? Join Date: Aug 2000 Casino cash: $-756615	Sprint's Parting Shot After years of so-so-at-best service, last month I switched from Sprint to AT&T so I could get an iPhone. I made sure I was no longer under contract, paid my current monthly bill right before the switch, and switched. AT&T changed our phones over, and I think that's the end of it. But then, about a week later, the wife reminded me that we had a third Sprint phone. Several years ago, some Sprint asshole cold-called us with the idea of a third phone line, which we could use in the event of emergencies or a lost phone, which wouldn't cost us anything extra. Seems like a good idea, so we made the deal, and got this extra phone, which has been buried in my sock drawer with a dead battery since the last time I lost my primary phone a couple of years ago. I'm sure the amount of calls I've placed on it could be counted on one hand. Well, I call, and sure enough, the account's still active. So I told the lady to cancel it and my account. I asked if I'd get any refund from the final bill I paid and she says no, because I didn't cancel in time. She mentions nothing about me owning Sprint any further money. She then tells me that she's sorry I'm leaving, that I'm welcome back in the future, and that's that. This was over a month ago. My relationship with Sprint is now over, right? WRONG. Yesterday, we get a "Collection Agency Alert" from these shit-sucking lowlifes claiming that we owe them - no shit - $328.38! No explanation, no other bill or e-mail, or even a phone call in the past month - just this **-you-pay-me letter that says I'm seven days away from collection procedures. Oh, and apparently I'm still a valued Sprint customer! Lucky me. So I call them, and find out that they're trying to stick me with an early termination fee (even though I was no longer under contract when I cancelled), and of course I owe them for a month's service for the third phone I hadn't used in years, because I cancelled it THREE DAYS into the monthly billing cycle. Anyway, I finally get them to relent on the early termination fee, yet I still have to pay them $93.12 for a phone that I took no calls on and received no calls on, that wasn't even on, that they know I didn't use, because I cancelled their ing service THREE DAYS LATE. I guess the thousands of dollars I've paid them over the course of the last eight years just didn't matter; it was more important for them to bill me nearly a hundred ing dollars for three days worth of service I never used. If you are reading this, and considering using these pricks for your service, I really hope you'll reconsider and use another carrier. I want that $93 they took from me to be a mere pittance of what this story will cost them later in lost business. DO NOT LET SPRINT HAPPEN TO YOU. ** YOU SPRINT That is all.
Posts: 121,768

06-30-2009, 11:20 AM	#50
Silock MVP Join Date: Dec 2006 Location: Overland Park Casino cash: $10020882	That sucks. I mean, it IS your fault, but that still sucks. However, did you really expect them to be lenient when they were no longer receiving any money from you at all?
Posts: 19,908

06-30-2009, 12:56 PM	#57
ChiefRoyal Rookie Join Date: Jun 2009 Location: columbia Casino cash: $10004900	Just got my sprint bill and noticed there are tons of one dollar and two dollar charges that arent usually on there for god knows what...any one have any ideas
Posts: 11

06-30-2009, 12:59 PM	#59
ChiefRoyal Rookie Join Date: Jun 2009 Location: columbia Casino cash: $10004900	And if i havent downloaded ringers, games, etc?
Posts: 11