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Old 12-29-2004, 08:06 PM  
KevB KevB is offline
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Norton Anti-Virus question

I purchased Norton several months ago (1 year subscription). My hard drive crashed and was fixed, but now I've lost my virus protection and don't have a disk to reload. I've combed Norton's website, and it's virtually impossible to actually get to a real person. Has anyone else had this problem, or have any other helpful tips? I'm also open to going with another anti-virus if there is no clear solution.

Signed,

Very f'ing frustrated PC owner waiting for virus to crash hard drive again...
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Old 12-29-2004, 08:07 PM   #2
Saulbadguy Saulbadguy is offline
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AVG from Grisoft.
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Old 12-29-2004, 08:51 PM   #3
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Quote:
Originally Posted by Saulbadguy
AVG from Grisoft.
AVG is great...and free
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Old 12-29-2004, 09:28 PM   #4
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Quote:
Originally Posted by Saulbadguy
AVG from Grisoft.
The new edition is teh bomb. AVG > Norton, like Gonzales > Buchanon.
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Old 12-29-2004, 09:29 PM   #5
Hammock Parties Hammock Parties is online now
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You shouldn't be using Norton anyway. It's a system hog.
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Old 12-29-2004, 09:44 PM   #6
KevB KevB is offline
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Quote:
Originally Posted by Metrolike
The new edition is teh bomb. AVG > Norton, like Gonzales > Buchanon.
Anything I need to know, or just download and go? I actually just installed FireFox, and I'm enjoying that new little toy as we speak (adding extensions, tabbed browsing, etc.).
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Old 12-29-2004, 09:47 PM   #7
Pants Pants is offline
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Quote:
Originally Posted by KevB
Anything I need to know, or just download and go? I actually just installed FireFox, and I'm enjoying that new little toy as we speak (adding extensions, tabbed browsing, etc.).
Firefox is awesome, not only does it have better features than IE, it's hella safer too.

As for AVG, it's really simple, just follow the steps it tells you to take. And unlike Norton it doesn't effing destroy your system resources and doesn't invade your whole freaking system (I've had shitty experiences with Norton, been using AVG for 2 years).
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Old 12-29-2004, 09:50 PM   #8
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2 and a half years with AVG no probs

just downloaded newest version..couldnt be happier
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Old 12-29-2004, 10:35 PM   #9
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More info on this AVG please and how to get it. For those of us who are only semi-computer literate.
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Old 12-29-2004, 10:44 PM   #10
Kerberos Kerberos is offline
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I work on computers for a living and I have UNF$%#@ED over a dozen machines because of AVG antivirus and its non-virus stoping features. You all may have good luck with it but in my experience AVG SUCKS.

I use nortons only on my personal machine and I have no problems with it.

Panda is rated #1 in almost all antivirus competitions. We buy it for less than $20 and the Platinum has firewall with it too. We sell allot of both it and nortons

JUST my experience and IMHO!
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Old 12-29-2004, 11:14 PM   #11
the Talking Can the Talking Can is offline
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Quote:
Originally Posted by Frankie
More info on this AVG please and how to get it. For those of us who are only semi-computer literate.
go to grisoft.com

best thing going....you can schedule it to update and scan, its free, its scans e-mail, and I've had no problems since installing it over a year ago...I've recommended it to several friends and family, all are happy with it
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Old 12-30-2004, 12:08 AM   #12
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Thought I might download that...........but read this. I like EZTrust...

AVG Anti-Virus
Announcing the End of Support for AVG Anti-Virus 6.0 (December 31, 2004) On December 31, 2004, full support for AVG 6.0 will be discontinued. Virus database updates will be released for AVG 6.0 until January, 31, 2005.
http://www.grisoft.com/
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Old 12-30-2004, 12:15 AM   #13
KevB KevB is offline
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Quote:
Originally Posted by tommykat
Thought I might download that...........but read this. I like EZTrust...

AVG Anti-Virus
Announcing the End of Support for AVG Anti-Virus 6.0 (December 31, 2004) On December 31, 2004, full support for AVG 6.0 will be discontinued. Virus database updates will be released for AVG 6.0 until January, 31, 2005.
http://www.grisoft.com/

6.0 is an old version. 7.0 is available and supported.
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Old 12-30-2004, 01:47 AM   #14
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I have had better luck with Norton in terms of protection even though it is a bit of a resource hog.

I actually had the same problem...bought the subscription and had a HD crash. HP Replaced my HD and reimaged it which left me with the trial version 3 months of subscription. I found a number on Norton support site and called they gave me a new code for 1 year and told me to wait until the trial subscrition ended and then enter the code which would give me a full year. Since I had already used 6 months on my old subscription before the crash, then got 3 months on the new trial version and then 1 year additional I actually ended up 9 months ahead.

There is a support number on there.
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Old 12-30-2004, 01:52 AM   #15
KevB KevB is offline
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Quote:
Originally Posted by Ubergeek
I have had better luck with Norton in terms of protection even though it is a bit of a resource hog.

I actually had the same problem...bought the subscription and had a HD crash. HP Replaced my HD and reimaged it which left me with the trial version 3 months of subscription. I found a number on Norton support site and called they gave me a new code for 1 year and told me to wait until the trial subscrition ended and then enter the code which would give me a full year. Since I had already used 6 months on my old subscription before the crash, then got 3 months on the new trial version and then 1 year additional I actually ended up 9 months ahead.

There is a support number on there.
That's exactly what I'm dealing with. I couldn't find the support number, and I've looked with a fine toothed comb. Now that I know it's there somewhere, it has become a challenge.
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