Printer question : Hooking up a Lexmark color

ROYC75 · 06-30-2006, 09:43 PM

Popped in the disc, went thru the intro, setup complete, prints perfect on my wins xp.

Problem is when I shut it down and went to reboot next morning, it locked up during the download. Stopped right on the motherboard........ reboot it, does the same thing.

If I unplug the printer lead to the pc, it rebots just fine. I can plug the printer back up, prints fine. Shuts down fine........ go to reboot, it locks up unless I have it unplugged .

Any ideas on the problem ?

Nightwish · 06-30-2006, 10:04 PM

Have you tried reinstalling the driver? Could be some glitch in the driver that is interfering with the process.

listopencil · 07-01-2006, 04:48 AM

Do you turn the printer off before you re-booted? Other than that, I have no idea. Lexmarks are about the cheapest things out there. You're better off buying a new Lexmark when the ink runs out instead of a new cartridge because the price for many models is the same. You could also go download the driver one version behind what you have. It may be a glitch in the newest version that hasn't been worked out yet and the previous one may be more stable.

**DaFace** · 07-01-2006, 09:05 AM

If by "Stopped right on the motherboard" you mean that it freezes up before you get to the WindowsXP logo, then your problem isn't with a driver or any software. It's causing some sort of a hardware conflict, which can be a bitch to troubleshoot. Try plugging it into different USB ports to see if you can get it to load. If that doesn't help, you're gonna have a tough time troubleshooting this one. I'd exchange the machine for a different model.

If the problem is that it's freezing after the XP logo comes on, then yeah, reinstall the driver or get an updated version off of the web.

"Bob" Dobbs · 07-01-2006, 10:29 AM

Quote:

Originally Posted by DaFace

If by "Stopped right on the motherboard" you mean that it freezes up before you get to the WindowsXP logo, then your problem isn't with a driver or any software. It's causing some sort of a hardware conflict, which can be a bitch to troubleshoot. Try plugging it into different USB ports to see if you can get it to load. If that doesn't help, you're gonna have a tough time troubleshooting this one. I'd exchange the machine for a different model.

If the problem is that it's freezing after the XP logo comes on, then yeah, reinstall the driver or get an updated version off of the web.

Might want to make sure the motherboard USB drivers are all up to date as well

htismaqe · 07-01-2006, 01:50 PM

Like many have said, you should try installing an updated driver.

It sounds to me like the printer is causing a problem with a Windows service that starts when Windows starts. I would especially check this if your Lexmark has an onboard memory stick/card reader.

My HP has built-in ports for reading all kinds of removable storage like SD cards and such. The driver that came on the CD caused errors in the Windows Image Acquisition service, which was causing my PC to boot up very slow.

ROYC75 · 07-01-2006, 04:22 PM

Yeah, it locks up before the windows xp appears. Ask me to enter setup or cancel to escape. Problem is, it does neither.

If I unplug the printer and restart/ reset it comes up fine. Plug in the printer, it works fine.

I uninstalled it, reinstalled it........ still the same thing. Monday I'm going to call them, it has me pissed.

ROYC75 · 07-01-2006, 04:23 PM

Quote:

Originally Posted by htismaqe

Like many have said, you should try installing an updated driver.

It sounds to me like the printer is causing a problem with a Windows service that starts when Windows starts. I would especially check this if your Lexmark has an onboard memory stick/card reader.

My HP has built-in ports for reading all kinds of removable storage like SD cards and such. The driver that came on the CD caused errors in the Windows Image Acquisition service, which was causing my PC to boot up very slow.

During the download, it asked me to do so, I clicked yes and it said no new drivers available ......

htismaqe · 07-01-2006, 04:33 PM

Quote:

Originally Posted by ROYC75

During the download, it asked me to do so, I clicked yes and it said no new drivers available ......

What model of Lexmark is it, specifically?

ROYC75 · 07-01-2006, 05:34 PM

Quote:

Originally Posted by htismaqe

What model of Lexmark is it, specifically?

4300 series ...... P 4350 Color, All In One.

htismaqe · 07-03-2006, 05:29 AM

I'll do some digging around later and see what I can find.

htismaqe · 07-05-2006, 08:18 AM

Hey Roy, did you get some help? I haven't had time yet due to the 4-day holiday, but now I'm back at work.

ROYC75 · 07-05-2006, 09:08 AM

Quote:

Originally Posted by htismaqe

Hey Roy, did you get some help? I haven't had time yet due to the 4-day holiday, but now I'm back at work.

Nope, holiday kept me away from it. I'll try this afternoon when things slow down a bit here.

jlscorpio · 07-05-2006, 09:16 AM

I'd go with Casey Printers...

htismaqe · 07-05-2006, 09:17 AM

Where did you buy the printer?

I just wonder, because the model number you gave isn't even listed on Lexmark's website.

That's usually not a good sign.

06-30-2006, 09:43 PM
ROYC75 Time For Your Wake Up Call !!! Join Date: Oct 2000 Location: Barn Yard Casino cash: $5209400	Printer question : Hooking up a Lexmark color Popped in the disc, went thru the intro, setup complete, prints perfect on my wins xp. Problem is when I shut it down and went to reboot next morning, it locked up during the download. Stopped right on the motherboard........ reboot it, does the same thing. If I unplug the printer lead to the pc, it rebots just fine. I can plug the printer back up, prints fine. Shuts down fine........ go to reboot, it locks up unless I have it unplugged . Any ideas on the problem ?
Posts: 37,034

06-30-2006, 10:04 PM	#2
Nightwish 2006 Snipe Hunting Champion Join Date: Nov 2005 Location: A van down by the river! Casino cash: $10004900	Have you tried reinstalling the driver? Could be some glitch in the driver that is interfering with the process. __________________ "Human tales? But human don't have tails, they have big, big bottoms that they wear with bad shorts, and walk around going, 'Hi, Helen!'" -- Batty (Robin Williams), in Fern Gully
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07-01-2006, 04:48 AM	#3
listopencil Immanentize The Eschaton Join Date: Oct 2002 Location: In Partibus Infidelium Casino cash: $1735880	Do you turn the printer off before you re-booted? Other than that, I have no idea. Lexmarks are about the cheapest things out there. You're better off buying a new Lexmark when the ink runs out instead of a new cartridge because the price for many models is the same. You could also go download the driver one version behind what you have. It may be a glitch in the newest version that hasn't been worked out yet and the previous one may be more stable. __________________ Good friends we have had, oh, good friends we've lost...along the way. In this great future, you can't forget your past. So dry your tears, I say.
Posts: 56,045

07-01-2006, 09:05 AM	#4
DaFace Kind of a mod Join Date: Aug 2005 Location: Donkey Land Casino cash: $1536899	If by "Stopped right on the motherboard" you mean that it freezes up before you get to the WindowsXP logo, then your problem isn't with a driver or any software. It's causing some sort of a hardware conflict, which can be a bitch to troubleshoot. Try plugging it into different USB ports to see if you can get it to load. If that doesn't help, you're gonna have a tough time troubleshooting this one. I'd exchange the machine for a different model. If the problem is that it's freezing after the XP logo comes on, then yeah, reinstall the driver or get an updated version off of the web.
Posts: 52,036

07-01-2006, 01:50 PM	#6
htismaqe 'Tis my eye! Join Date: Aug 2000 Location: Chiefsplanet Casino cash: $10269900	Like many have said, you should try installing an updated driver. It sounds to me like the printer is causing a problem with a Windows service that starts when Windows starts. I would especially check this if your Lexmark has an onboard memory stick/card reader. My HP has built-in ports for reading all kinds of removable storage like SD cards and such. The driver that came on the CD caused errors in the Windows Image Acquisition service, which was causing my PC to boot up very slow.
Posts: 100,022

07-01-2006, 04:22 PM	#7
ROYC75 Time For Your Wake Up Call !!! Join Date: Oct 2000 Location: Barn Yard Casino cash: $5209400	Yeah, it locks up before the windows xp appears. Ask me to enter setup or cancel to escape. Problem is, it does neither. If I unplug the printer and restart/ reset it comes up fine. Plug in the printer, it works fine. I uninstalled it, reinstalled it........ still the same thing. Monday I'm going to call them, it has me pissed. __________________ Our society is run by insane people for insane objectives. I think we're being run by maniacs for maniacal ends and I think I'm liable to be put away as insane for expressing that. That's what's insane about it. John Lennon
Posts: 37,034

07-03-2006, 05:29 AM	#11
htismaqe 'Tis my eye! Join Date: Aug 2000 Location: Chiefsplanet Casino cash: $10269900	I'll do some digging around later and see what I can find.
Posts: 100,022

07-05-2006, 08:18 AM	#12
htismaqe 'Tis my eye! Join Date: Aug 2000 Location: Chiefsplanet Casino cash: $10269900	Hey Roy, did you get some help? I haven't had time yet due to the 4-day holiday, but now I'm back at work.
Posts: 100,022

07-05-2006, 09:16 AM	#14
jlscorpio Veteran Join Date: Apr 2002 Location: Rapid City, SD Casino cash: $10004900	I'd go with Casey Printers... __________________ For those who believe, no explanation is necessary; for those who don't believe, no explanation will do.
Posts: 1,089

07-05-2006, 09:17 AM	#15
htismaqe 'Tis my eye! Join Date: Aug 2000 Location: Chiefsplanet Casino cash: $10269900	Where did you buy the printer? I just wonder, because the model number you gave isn't even listed on Lexmark's website. That's usually not a good sign.
Posts: 100,022