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Old 02-22-2016, 09:23 PM  
Gravedigger Gravedigger is offline
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Car Question
Make fun of me for saying this first part, but I took my car by NTB for an oil change and tire rotation recently on January 11th. In early February my strut spring snapped on my car so I took it to another shop with great ratings called KC Complete Auto. The first thing they said on my paperwork was that I needed to change my oil. I questioned them, "I just got an oil change through NTB, what'd you see that was off?" He told me the oil looked well beyond just a few hundred miles and that I should change it soon. I scoffed a little bit and walked away.

Low and behold tonight my change oil light comes on. I've always changed my oil when that light comes on, throughout the entirety of the car I never let it get much over 3000 miles and she's at 184000 miles now and still kicking with no major issues outside of this most recent strut spring.

My question is, I think NTB is full of shit and I plan on letting them know that tomorrow, I'm just asking is there anything I could be missing as to why my car's change oil light comes on 1200 miles into an oil change? Bad sensor? Something is leaked into my oil making it look like what it does? The only thing I question about that is KC Complete Auto found a leak where NTB didn't, and KC told me that it was just a small coolant leak that should be watched, and not necessarily had to be changed.

I'll be honest, I hate NTB with a passion. I've only been to them three times and all three times have been annoying and have taken way too long for the services they provided me.

What should my next move be for the car experts out there?
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Old 02-22-2016, 09:32 PM   #2
kccrow kccrow is offline
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Quote:
Originally Posted by Gravedigger View Post
Make fun of me for saying this first part, but I took my car by NTB for an oil change and tire rotation recently on January 11th. In early February my strut spring snapped on my car so I took it to another shop with great ratings called KC Complete Auto. The first thing they said on my paperwork was that I needed to change my oil. I questioned them, "I just got an oil change through NTB, what'd you see that was off?" He told me the oil looked well beyond just a few hundred miles and that I should change it soon. I scoffed a little bit and walked away.

Low and behold tonight my change oil light comes on. I've always changed my oil when that light comes on, throughout the entirety of the car I never let it get much over 3000 miles and she's at 184000 miles now and still kicking with no major issues outside of this most recent strut spring.

My question is, I think NTB is full of shit and I plan on letting them know that tomorrow, I'm just asking is there anything I could be missing as to why my car's change oil light comes on 1200 miles into an oil change? Bad sensor? Something is leaked into my oil making it look like what it does? The only thing I question about that is KC Complete Auto found a leak where NTB didn't, and KC told me that it was just a small coolant leak that should be watched, and not necessarily had to be changed.

I'll be honest, I hate NTB with a passion. I've only been to them three times and all three times have been annoying and have taken way too long for the services they provided me.

What should my next move be for the car experts out there?
You'd be able to tell if something was leaking into your oil. Either it would smell like fuel if that was getting in there or it'd be foamy or milky if there was coolant in there.

As for the light coming on, if they legitimately reset the notification, then it might be a sensor. Although, with our Tahoe, the light comes on every 1,000 miles you go over or so, IIRC. You might have gotten ripped off. I'll let the experts, like JASONSAUTO, chime in on this part though.
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Old 02-22-2016, 09:34 PM   #3
TrebMaxx TrebMaxx is offline
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On my F-150 I have to reset the change oil each time I put do a change. Maybe it wasn't reset.
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Old 02-22-2016, 09:43 PM   #4
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Yeah, every time I attempt an online designation JASONS catches something.

He's your man.
I don't think oil analysis are as expensive as they used to be.



Local newspapers like these kinds of stories.
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Old 02-22-2016, 10:02 PM   #5
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JASONSAUTO would be a good resource if he wasn't a lying cheat!

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Old 02-22-2016, 10:08 PM   #6
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Old 02-22-2016, 10:12 PM   #7
Bugeater Bugeater is offline
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I've never had a vehicle with an oil change light, but my wife's last couple cars have had them. I figured they just came on after a certain amount of miles. They're annoying because 1) she starts nagging me about an oil change and 2) I have to look up how to reset the damn thing each time because the interval is just long enough for me to forget how to do it.

And I know that doesn't answer the OP's question or really help in any way at all but I rarely miss an opportunity to bitch about something.
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Old 02-22-2016, 10:14 PM   #8
SAUTO SAUTO is offline
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The guy at ntb probably forgot to reset the oil life monitor. I would hope they changed the oil if they charged you for it...
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Old 02-22-2016, 10:15 PM   #9
SAUTO SAUTO is offline
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Did you look at your oil yourself at any point?
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Old 02-22-2016, 10:17 PM   #10
Gravedigger Gravedigger is offline
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Quote:
Originally Posted by JASONSAUTO View Post
Did you look at your oil yourself at any point?
I will tomorrow, my change oil light was on when I got the oil changed at NTB on Jan 11th. So they reset the light, it just now came on again. I just hate the bullshit because my car is at 184000 miles, I can't afford her to take a hit because some asshole decided not to change my oil.
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Old 02-22-2016, 10:22 PM   #11
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What car is it? Most cars with intelligent oil life monitors are late model, the chances are you have an oil life monitor that goes by miles and is reset manually.
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Old 02-22-2016, 10:26 PM   #12
SAUTO SAUTO is offline
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What car is it? Most cars with intelligent oil life monitors are late model, the chances are you have an oil life monitor that goes by miles and is reset manually.
That's what I'm thinking too.
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Old 02-22-2016, 10:41 PM   #13
chiefforlife chiefforlife is offline
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I agree, they probably forgot to reset your oil change light. If it isnt on when you bring it in, its easy to overlook. I know, its something that should always be reset but trust me, it gets overlooked.
We dont always have our Best Techs do the oil changes because we cant. Its usually the low man in the shop performing this task as it makes NO MONEY.
Dont always assume the worst, give them the benefit of the doubt. I have no idea what NTB is, I am guessing an oil change only place? I would highly recommend you go to an actual shop.


EDIT, because I just read that the light was on when you brought it in. If it was reset at that time, there is another issue, I now am curious if they did change your oil, doesnt mean they didnt but...
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Old 02-23-2016, 12:41 AM   #14
Gravedigger Gravedigger is offline
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2004 Pontiac Grand Am. It might be they forgot to reset the sensor, but why would the other shop I took it to tell me I need to get my oil changed?
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Old 02-23-2016, 12:49 AM   #15
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If you do a lot of stop and go driving, dirt roads, rural driving etc. you might not be able to tell if it's been over a few hundred miles.
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