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Old 05-03-2005, 08:47 PM   #1
KCWolfman KCWolfman is offline
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Quote:
Originally Posted by chief52
No utility is allowed to estimate usage for that period of time. One year would be way out of line IMO. You would be notified the first month the meter reader could not get in and within a couple of months the reader should either get in or your utility shut off.

The utility can estimate a read, but this is way out of hand. They have an obligation to bill in a precise and prompt manner.

I work for Pacific Gas and Electric. I will ask someone what they think. This seems to be very neglectful on the utility's part...if it is all true as you state.
Again, usually true if it is a major utility. However, you are comparing PAC Gas to a city held entity, a city that gets to write its own rules regarding the billing services.
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Old 05-03-2005, 08:53 PM   #2
chief52 chief52 is offline
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Quote:
Originally Posted by KCWolfman
Again, usually true if it is a major utility. However, you are comparing PAC Gas to a city held entity, a city that gets to write its own rules regarding the billing services.
You may be right, but it sure seems unfair. Just flat not read a meter for 6 plus years and not notify the customer??? Either the utility is clueless or there is more to the story...

Wouldn't a city owned utility still have to follow rules laid down by the State Public Utilities Commision? It may be worth the time to give them a call.
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