Electronics TOSIBA PAPER WEIGHT

KCBOSS1 · 12-24-2008, 02:49 PM

Here's my deal. I have had a 46" Toshiba DLP for 18 months (bought new). I am past my warranty on the TV. However, in September, I had to have the lamp replaced....$200. Not a big deal, not uncommon. One month later, my light engine went out. Took it back to the Toshiba guy......$600 parts and labor which I refused to pay. I can buy a new LCD for $750. So that's $800 repairs for a $1400 TV less than 2 years old. I called Toshiba and just asked for the part, telling them that surely they back their product better. I talked to two techs and a supervisor to no avail. I told them and wrote to the main office and told them that I would recommend against Tosiba to as many people as possible. Their light engine probably them $50-100, and they won't send me one. I told them that I would gladly pay the labor...but nothing doing. I'm going to cost them that times 1000, by the time I get done passing on the word of my Tosiba Paper Weight.....soon to be salvage yard decoration.

I have had good luck with Toshiba before, and bought this one based on that experience but this one has been a total lemon. IF YOU ARE LOOKING TO BUY A DLP OR FLAT SCREEN TV AND ARE LOOKING AT TOSHIBA........I RECOMMEND THAT YOU THINK ABOUT MY EXPERIENCE LOOK AWAY. If you already have a Tosiba, I hope that you have better luck than I have with them.

**Bowser** · 12-24-2008, 03:09 PM

That sucks dude.

LCD is the only way to go.

KCBOSS1 · 12-24-2008, 03:13 PM

That's the way that I'm goin...but right now, like many others, i can't afford it. Seriously, me and my familiy are watching TV on a 19" tv in the living room. But when I can, LCD will be the way that I go. Thanks for reading it.

**BigMeatballDave** · 12-24-2008, 03:13 PM

Or Plasma.

KCBOSS1 · 12-24-2008, 03:17 PM

I've heard that Plasma has a tendency for burn patterns sometimes. Anything should last longer than 18 months though. I do have to say that the condition of a lot of folks in Detroit and other places far trumps my TV situation and I don't have anything to really complain about. But I still intend on holding these guys accountable and serving other folks in their TV buying experience.

FloridaMan88 · 12-24-2008, 03:19 PM

This might be a TV for dummies question but does lamp burn-out happen to LCD TV's as well?

**Mr. Flopnuts** · 12-24-2008, 03:22 PM

Quote:

Originally Posted by KCChiefsfan88

This might be a TV for dummies question but does lamp burn-out happen to LCD TV's as well?

No. But with modern technology it doesn't really happen to Plasma's anymore either. On the rare occasion that it does, it's no permanent.

**Mr. Flopnuts** · 12-24-2008, 03:23 PM

I bought a Vizio over a Toshiba. **** Toshiba.

KCBOSS1 · 12-24-2008, 03:24 PM

Really cool. That's good to hear about the Plasma's. This is why I love the planet. I gotta learn stuff. It was a good year to watch the chiefs on 19 inches though.

WhitiE · 12-24-2008, 03:24 PM

Quote:

Originally Posted by KCChiefsfan88

This might be a TV for dummies question but does lamp burn-out happen to LCD TV's as well?

yea but depending on the brand they usually last 60k hours

**Mr. Flopnuts** · 12-24-2008, 03:30 PM

Quote:

Originally Posted by KCBOSS1

Really cool. That's good to hear about the Plasma's. This is why I love the planet. I gotta learn stuff. It was a good year to watch the chiefs on 19 inches though.

Good luck whatever you do. I hate it when companies don't stand by their products. I'll make you a deal. You don't buy HP, and I won't buy Toshiba.

KCBOSS1 · 12-24-2008, 03:40 PM

Quote:

Originally Posted by Mr. Flopnuts

Good luck whatever you do. I hate it when companies don't stand by their products. I'll make you a deal. You don't buy HP, and I won't buy Toshiba.

You got it. I already have some HP stuff. But don't intend on buying any HP TV. What HP did you have a bad experience with?

bobbymitch · 12-24-2008, 03:43 PM

Post your problem on ripoff report dot com.

In your letter, did you inform Toshiba about interent posting your problem wherever you could? Many more companies are responding better if they see problems being broadcasted.

KCBOSS1 · 12-24-2008, 03:48 PM

Absolutely....I told that that I would make sure that 50,000 people would hear about it. That I would tirelessly publicize my experience. I gave them every opportunity to respond with 3 different interviews. I told them that if I could cause 1000 people to think differently, it would cost them $1,000,000 worth of sales. Then I ask them if that was a good trade for their $75-$200 part (their cost).

KCBOSS1 · 12-24-2008, 03:49 PM

I also told them that if they would just send me the part, that I would brag about their follow-up and service. So far, "sorry, we can't help you".

12-24-2008, 02:49 PM
KCBOSS1 RAISE EM RIGHT Join Date: Dec 2005 Location: Arkansas Casino cash: $10005366	TOSIBA PAPER WEIGHT Here's my deal. I have had a 46" Toshiba DLP for 18 months (bought new). I am past my warranty on the TV. However, in September, I had to have the lamp replaced....$200. Not a big deal, not uncommon. One month later, my light engine went out. Took it back to the Toshiba guy......$600 parts and labor which I refused to pay. I can buy a new LCD for $750. So that's $800 repairs for a $1400 TV less than 2 years old. I called Toshiba and just asked for the part, telling them that surely they back their product better. I talked to two techs and a supervisor to no avail. I told them and wrote to the main office and told them that I would recommend against Tosiba to as many people as possible. Their light engine probably them $50-100, and they won't send me one. I told them that I would gladly pay the labor...but nothing doing. I'm going to cost them that times 1000, by the time I get done passing on the word of my Tosiba Paper Weight.....soon to be salvage yard decoration. I have had good luck with Toshiba before, and bought this one based on that experience but this one has been a total lemon. IF YOU ARE LOOKING TO BUY A DLP OR FLAT SCREEN TV AND ARE LOOKING AT TOSHIBA........I RECOMMEND THAT YOU THINK ABOUT MY EXPERIENCE LOOK AWAY. If you already have a Tosiba, I hope that you have better luck than I have with them.
Posts: 1,927

12-24-2008, 03:09 PM	#2
Bowser sorta mod-ish Join Date: Jan 2004 Location: KC North Casino cash: $-168384	That sucks dude. LCD is the only way to go.
Posts: 106,791

12-24-2008, 03:13 PM	#3
KCBOSS1 RAISE EM RIGHT Join Date: Dec 2005 Location: Arkansas Casino cash: $10005366	That's the way that I'm goin...but right now, like many others, i can't afford it. Seriously, me and my familiy are watching TV on a 19" tv in the living room. But when I can, LCD will be the way that I go. Thanks for reading it.
Posts: 1,927

12-24-2008, 03:13 PM	#4
BigMeatballDave GBM 8-12-15 Join Date: Aug 2000 Location: Dayton, Oh. Casino cash: $10052154	Or Plasma.
Posts: 59,997

12-24-2008, 03:17 PM	#5
KCBOSS1 RAISE EM RIGHT Join Date: Dec 2005 Location: Arkansas Casino cash: $10005366	I've heard that Plasma has a tendency for burn patterns sometimes. Anything should last longer than 18 months though. I do have to say that the condition of a lot of folks in Detroit and other places far trumps my TV situation and I don't have anything to really complain about. But I still intend on holding these guys accountable and serving other folks in their TV buying experience.
Posts: 1,927

12-24-2008, 03:19 PM	#6
FloridaMan88 Mahomes: We Are All Witnesses Join Date: Mar 2003 Location: Miami, FL Casino cash: $-707094	This might be a TV for dummies question but does lamp burn-out happen to LCD TV's as well?
Posts: 50,179

12-24-2008, 03:23 PM	#8
Mr. Flopnuts FINALLY! The wait is over. Join Date: Mar 2005 Location: The Future Is Now!!! Casino cash: $19947565	I bought a Vizio over a Toshiba. **** Toshiba.
Posts: 56,649

12-24-2008, 03:24 PM	#9
KCBOSS1 RAISE EM RIGHT Join Date: Dec 2005 Location: Arkansas Casino cash: $10005366	Really cool. That's good to hear about the Plasma's. This is why I love the planet. I gotta learn stuff. It was a good year to watch the chiefs on 19 inches though.
Posts: 1,927

12-24-2008, 03:43 PM	#13
bobbymitch Starter Join Date: Feb 2002 Location: Midwest coast Casino cash: $9883512	Post your problem on ripoff report dot com. In your letter, did you inform Toshiba about interent posting your problem wherever you could? Many more companies are responding better if they see problems being broadcasted.
Posts: 655

12-24-2008, 03:48 PM	#14
KCBOSS1 RAISE EM RIGHT Join Date: Dec 2005 Location: Arkansas Casino cash: $10005366	Absolutely....I told that that I would make sure that 50,000 people would hear about it. That I would tirelessly publicize my experience. I gave them every opportunity to respond with 3 different interviews. I told them that if I could cause 1000 people to think differently, it would cost them $1,000,000 worth of sales. Then I ask them if that was a good trade for their $75-$200 part (their cost).
Posts: 1,927

12-24-2008, 03:49 PM	#15
KCBOSS1 RAISE EM RIGHT Join Date: Dec 2005 Location: Arkansas Casino cash: $10005366	I also told them that if they would just send me the part, that I would brag about their follow-up and service. So far, "sorry, we can't help you".
Posts: 1,927